Learning Space Officer - London, United Kingdom - MetFilm School

MetFilm School

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MetFilm School

Learning Space Officer

Role Title
:
Learning Space Officer

Contract:
Permanent - Full Time

Reporting to:
Registrar

Salary:
£28,000 -£31,000 per annum commensurate with experience

Location:
MetFilm School London, Ealing Studios

Start Date:

ASAP

Summary

MetFilm School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across our London, Leeds and Berlin campuses as well as a portfolio of non-accredited courses.

Our mission is to inspire a new generation of creative screen professionals and our educational philosophy is defined by the unique and multiple ways in which we bring education and industry together through pedagogy, production and partnerships.

We are committed to establishing a culture of diversity and inclusivity at MetFilm School.

MetFilm School is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs and expects all staff to share this commitment.

The Role

The purpose of this role is to support our students as they navigate our digital learning resources and our Learning Space at our Ealing Studios, London campus.

This position will signpost students to the appropriate areas for any other queries as well as aid with managing available resources.

Based at Ealing Studios you will support all campus locations to provide a professional, efficient, and effective customer focused learning resource.

Our aim is to improve accessibility of digital learning resources.

We want to ensure students at MetFilm School are supported to use a range of devices to access electronic resources, media and learning systems for research, learning and assessment.

We are looking for someone who is confident in the use of technology to help facilitate excellent customer service and understand the needs of students working in a digital environment.

Therefore, good IT skills and knowledge and experience of utilising digital learning tools is essential.

Key Responsibilities

As Learning Space Officer, your role will involve:

ensuring that digital and physical learning resources are appropriate to support teaching and learning and made available to students

- delivering appropriate service inductions for individuals and groups, both face-to-face and online
- promoting access to services both in the Learning Space and through a strong online and social media presence
- supporting students in navigating other online resources / VLE / Timetable / Student Gateway queries
- liaising with the education team and course teams about available resources and reading lists
- other ad-hoc duties supporting the Registry team or wider functions

Knowledge and Experience

Essential

First degree, or equivalent professional experience
Experience of working in a busy customer focused environment
Knowledge or experience of working with a range of databases
Good level of IT literacy
Knowledge or experience of digital accessibility and learning tools

Desirable:

Knowledge and experience of higher education processes and systems, such as student facing support.
Knowledge or understanding of data protection rules.
Experience of delivering support within a college and/or experience of working in a learning resource centre
Good understanding of learner and customer needs and a track record of developing and delivering high quality outcomes for learners.
Experience with creating content for social media channels

Skills and Behavioural Characteristics

Excellent verbal and written communication skills.
Ability to engage with and respond positively to students and staff
Analytical and problemsolving capability.
Ability to effectively organise a varied workload, managing conflicting priorities and tight deadlines.
Ability to handle sensitive information with a high degree of care, having due regard for data protection and confidentiality.
Flexible and adaptable approach to work.
Ability to form good working relationships with staff at all levels from across the institution.
Ability of participating in multidisciplinary teams to resolve Departmental/organisational problems.

How To Apply

Your letter of intent should address your suitability for the role by addressing each section of the person specification and the job description; it should explain your interest in the role and why you would like to work at MetFilm School.

Applications close 30th of June 2023.

Note:

This job description is intended to convey information essential to understanding the scope of the Learning Space Officer position at MetFilm School.

It is not intended to be an exhaustive list of qualifications, responsibilities, and skills required. The role may evolve and change over time to meet the needs of the institution.

Job Types:
Full-time, Permanent

Salary:
£28,000.00-£31,000.00 per year

Benefits: