Part Time Customer Service Advisor - Redruth, United Kingdom - Rehasense Uk

Rehasense Uk

Verified Company

Redruth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Part Time Customer Service Advisor
20 Hours Per Week, Monday to Friday 10am - 2pm

£10 per hour (Annual £10,400)

80 Hours Pro rata Annual leave plus bank holidays

As part of our continued growth, this is an exciting opportunity to join the Rehasense UK team.

The role requires professionalism, initiative, multi-tasking and excellent verbal and written communication skills. Equally important are enthusiasm, a friendly manner and the ability to work as part of a team.

Reporting directly to the Customer Service and Sales Support Supervisor, duties will involve:

Providing excellent customer service to our Customers and Rehasense Business Development Managers via telephone
Invoicing and entering of orders via the online system
Booking courier collections and deliveries
Monitoring deliveries to ensure they have been fulfilled on time
Raising delivery concerns with the courier service and Supervisor
Setting up new customer trade accounts
Updating the client management system
Processing warranty and return claims
General administration that supports daily activities and duties

Skills and Experience Required

Excellent communication skills
High attention to detail and accuracy
Ability to prioritise and use initiative
Flexibility and ability to multitask
Previous telephonebased customer service experience would be beneficial
Competent IT skills with Microsoft 365 programmes and ability to learn new systems
Knowledge of QuickBooks is preferable but not essential as full training will be given

About Rehasense UK
Rehasense is a global healthcare company. We offer a comprehensive portfolio of mobility and care solutions that reflect our passion for innovation.

We aim to enhance our customers levels of freedom and independence so they can fully enjoy their day to day lives whether it be with family, socialising with friends or at work.

Our strength lies in our interdisciplinary team, which pursues a common goal:

the development of high-quality products that offer our customers a solution for limited mobility and more independence in everyday life.

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
£10.00 per hour

Benefits: