IT Service Delivery Manager - Doncaster, United Kingdom - Lynx Recruitment Ltd
Description
Lynx are currently working with a successful nationally renowned Construction company who are on the lookout for an experienced IT Service Delivery Manager.
As the Service Delivery Manager, you will be representing the user and ensuring all IT functions deliver outstanding customer service.
The Service Delivery Manager will continuously monitor IT support delivery and carry out prompt interventions as required, to maintain service levels in a co-sourced environment, even where the the required resources may not be under your direct control.
- Matrix Management experience
- ITIL experience
- Service Improvement experience
- Strong communication skills
- Ideally hold a UK driving licence
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