Service Advisor - Bedford, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Group1 Bedford is looking for a Service Advisor.

Your role

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.

A large part of the Service Advisor position involves:

Meeting and greeting customers in a friendly and courteous manner throughout the day.
Booking vehicles into the technical workshop.
Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
Adopting a sales approach regarding upsell.
Maintaining good housekeeping standards and orderly administration of your work.

Your profile
We expect our new Service Advisor to demonstrate some skills that will prove very beneficial in the position, including:

Customer awareness.
Ability to work to deadlines and targets.
Strong teamwork skills.
Confident and professional communication skills.
Full driving license.

Rewards

Your hard work will be rewarded with a pension scheme, bonus scheme and access to training courses at the
BMW Training Academy.

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Group1 Bedford

Location
Bedford

Salary
Highly Competitive

Starts
13 Jun 2023

Closes
08 Jul 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service