Customer Service Advisor - Ossett, United Kingdom - Newly Weds Foods Ltd

Newly Weds Foods Ltd
Newly Weds Foods Ltd
Verified Company
Ossett, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor
Newly Weds Foods Ltd are seeking to recruit an experienced Customer Service Advisor within our Supply Chain Department. This is a busy and exciting role, based at the UK and European Head Office in Ossett.

Reporting into the Customer Service Manager, the successful applicant will be responsible for meeting the needs of our UK and European customers.


Responsibilities:


  • Maintaining regular contact with sales teams and customers.
  • Proactively responding to customer need and Plant production capability, around lead times, delivery requirements and floor stock holdings.
  • Ensuring that work is prioritised in accordance with customer demand, and any changes to scheduling are discussed with the Customer if necessary.
  • Arranging stock transfers.
  • Actively working towards a nil level of complaints and work to a "Right first time" policy.
  • Providing accurate and timely information to our delivery & warehousing teams and if relevant customs authorities in line with legal requirements and standards.

Skills required:


  • Previous customer service experience is essential.
  • The successful applicant must be able to prioritise their workload, work to deadlines and work effectively when under pressure.
  • Demonstrate interpersonal skills and have the ability to communicate effectively at all levels.
  • Good IT skills.

The Company
Newly Weds Foods is a leading, privately owned global food ingredients business and has been innovating since 1932. The European division is a market leader in the manufacture of coatings, seasonings and functional ingredient systems.

Today, Newly Weds Foods is a world leader in food ingredient technology.

A network of R&D, manufacturing and service facilities around the globe allows us to serve our customers' needs in more than 68 countries.

But despite our size and scope, we've continued to be an independent, family-owned business answerable only to the demands of our customers.

That's why we continue to invest in infrastructure, human resources and capacity to keep pace with our customers' needs and expectations.


How to Apply

Closing date:
Wednesday 31stMay 2023


Salary:
£25,000.00-£31,000.00 per year


Benefits:


  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Ossett: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 31/05/2023


Reference ID:
JB003
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