Operations & Sales Administrator - Castleford, United Kingdom - Premier Technical Services Group

Premier Technical Services Group

Verified Company

Castleford, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role

The purpose of the role is to provide administrative support to the Operations Director and wider team, proving exceptional level of service to both external and internal customers.

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Customer Service

Completion of daily reports.
Printing and scanning of all required documentation.

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Sales Support

Process orders
Investigation of credit requests
Investigation of price queries
Supplier reporting including portal completion.
Report and update daily sales numbers with narrative.
Respond to all customer enquiries in a timely and efficient manner.
Maintaining departmental records and filing, archiving and data retrieval systems ensuring that information is stored and filed in line with the company data protection policy.
Working as part of the wider administration and support team helping other administrative staff as required to ensure the delivery of a fully effective administration function for the business.
To carry out any other reasonable tasks as directed by management from time to time to maintain performance, efficiency, and customer service within the division.
This varied and busy role requires an individual who can multitask and prioritise.

Package

Full time permanent position
Competitive package

Essential Criteria

Proven experience in a similar role, preferably within a related industry with fieldbased personnel and national customers
Strong IT skills, including MS Outlook, Word and Excel
Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
Good attention to detail
Professional, customerfocused manner, helpful and proactively supporting colleagues