Community Wellbeing Support Officer - Royal Tunbridge Wells, United Kingdom - Brains Matter

Description

JOB SUMMARY
To provide person centred support to adults with acquired brain injuries and their families in the community. To work alongside colleagues and volunteers in the delivery of support.

To ensure activities encourage independence and facilitate an improvement in mental and physical wellbeing whilst supporting individual interests and future needs.

MAIN RESPONSIBILITIES

• To complete assessment forms, regular reviews and feedback of the community wellbeing service
• To act as a Wellbeing Support Worker to adults with acquired brain injuries in the community and / or in their own home
• To facilitate an agreed programme of activities with the client
• To complete all administrative tasks associated with individual support, at the office or clients' home
• To ensure data is input on centre systems appropriately as and when required
• To deliver a highquality user led service
• To complete evaluation forms with clients
• To assist volunteers working within the community service
• To meet with The Charity Manager regularly to discuss the service and to provide detailed reports as and when required

Service delivery

• To ensure activities enhance cognitive and social wellbeing and are provided in such a way as to promote independence, as far as possible
• To assist in the monitoring and evaluation of services alongside the Charity Manager
• To ensure that clients play an active role in planning and evaluating activities and opportunities

Health & Safety

• To ensure appropriate risk assessments are completed and safety measures are adhered to at all times
• To respond to any medical emergency that may arise
• To ensure that all accidents / incidents are reported to the Charity Manager and recorded in the accident / incident book
• To inform the Charity Manager immediately of any health and safety issues or concerns

General

• To promote a positive image of Brains Matter at all times
• To support the aims and objectives of Brains Matter and adhere to policies and procedures and quality standards contributing to their development as required
• To liaise and meet with the Charity Manager on a regular basis
• To work within budgetary constraints
• To support the Charity Manager, staff colleagues and volunteers in ensuring high standards and continuity of service delivery
• To maintain confidentiality at all times
• To attend meetings and report to the Board of Trustees as requested
• To attend appropriate training courses/seminars as required or requested
• To attend evening or weekend meetings or events, including fundraising and marketing, in line with the role's responsibilities
• To undertake alternative duties as and when required to cover any staff absences or to ensure high standards and continuity of service delivery

PERSON SPECIFICATION

EDUCATION & QUALIFICATIONS
-
Essential_

GCSE/O-levels in English and Mathematics or equivalent

A background or qualifications in health and/or social care

Basic skills in Microsoft Office
-
Desirable_

NVQ Level 2/3 in Social Care

• Mandatory and specific training on brain injury issues will be offered_

INTERPERSONAL SKILLS & CORE VALUES
-
Essential_

A strong commitment to helping brain-injured persons and their families

A commitment to non-discriminatory practices and equal opportunities

A person-centred approach to working with individuals

Excellent listening, verbal & written skills

Confidence and the ability to work effectively, both as a team member and on own initiative

Enthusiasm to learn and develop own knowledge and competences.

Flexibility, co-operation & accountability

Prepared to travel countywide for Brains Matter, using own car insured for business use


KNOWLEDGE & RELEVANT EXPERIENCE
-
Essential_

Experience of planning and facilitating individual programmes

Ability to keep accurate records, retrieve and disseminate information

An understanding of the needs and concerns of those with a disability

An understanding of the effects of disability on clients with regard to mental health and wellbeing
-
Desirable_

Experience in assessing and dealing with adults with a disability

An understanding of the consequences of brain injury


ORGANISATIONAL SKILLS
-
Essential_

Ability to work on own initiative, with excellent time management skills

Ability to work as part of a small team and effectively encourage volunteers to contribute


COMMUNICATION SKILLS
-
Essential_

Discretion and an understanding of the issues around confidentiality

Excellent active listening and note-taking and organisational skills

Ability to impart accurate information clearly and concisely, both in writing and orally

Excellent networking skills and a track record of building relationships within and outside of the organisation


Job Types:
Full-time, Permanent


Pay:
£25,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Education:

• Certificate of High