Customer Service Advisor - West Thurrock, United Kingdom - TN Recruits
Description
Customer Service Advisor for HGV Specialist. Excellent role for a Service Advisors, or anyone passionate about the automotive trade.Are you looking for a role in a very friendly and sociable team, that take pride in delivering outstanding customer service for their customers?
We have a vacancy with a team with outstanding company culture, with regular team days out and a lovely family-feel vibe around the office
This is a customer facing role where you will be meeting and greeting customers on a regular basis, so strong social skills are a must
On top of this, you will get the unique opportunity to work for a highly reputable HGV dealership, with fantastic training and development opportunities.
This is a company that hires based on PERSONALITY, and will prioritise your long-term career and development.Day to day:
- Meeting and greeting customers
- Booking vehicles into the diary in the workshop
- Liaising with the team to keep track of vehicles progress and ensuring the vehicle is ready at scheduled time
- Carrying out reminder calls to customers for postvisit follow ups and regular maintenance
- Sourcing replacement parts to enable vehicle repairs
- On occasion helping with the collection and or delivery of customer vehicles
- Producing quotations and invoices
Details:
- £25,000 Salary DOE
- 08:00 18:000 Monday Friday
- 08:00 13:000 Alternating Saturdays
- Varied progression and development opportunities
- 28 days Holiday Entitlement
- Pension Scheme
What will you need:
- Experience as a Service Advisor desirable but not essential
- Full Drivers License
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