Data and Cloud Operations Technical Support Specialist - London - beBee Careers

beBee Careers London

6 days ago

Job title: Application Support Engineer

Description

Job Title: Technical Support Specialist - Data and Cloud Operations

About the Role:

This is a challenging and rewarding role for an experienced Application Support Engineer who can work across data, infrastructure, and support operations. The ideal candidate will have a mix of technical know-how, problem-solving ability, and a passion for improving internal and customer-facing support.

Key Responsibilities:

Coordinating and prioritizing technical support tickets in collaboration with the Service Desk Manager
Troubleshooting platform issues for both internal teams and external customers
Performing root cause analysis and helping to build long-term solutions
Maintaining and improving support documentation and internal knowledge bases
Working closely with teams across Customer Success, Data, and Engineering to ensure issues are resolved accurately and efficiently
Producing regular reports and insights to improve support performance and team efficiency

Requirements:

Solid SQL skills, ideally with experience in PostgreSQL
Familiarity with cloud environments and infrastructure tools – AWS, SFTP, SSH
Experience using documentation and ticketing tools like JIRA, Notion, and Slack
Understanding of version control tools (e.g. Git, Bitbucket) and bonus if you’ve worked with Fivetran or DBT
Someone with a customer-first mindset and a process-driven approach to support
Ideally coming from a SaaS, data-focused, or high-growth tech environment

Support Specialist
2 weeks ago

Hudl London Full time £23,000 - £39,000

At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where every ...
IT Support Specialist III
2 weeks ago

Gensler London Full time

Your Role · The IT Support Specialist III provides first-line and second line support to end user incidents received via service desk requests and office operational requirements. The IT Support Specialist III is generally focused on the day-to-day support of the region but must ...
IT Support Specialist
3 days ago

Applause IT england Permanent

About this job · IT Support Specialist · Remote Work Arrangement: 2 days per month in Farringdon, London · Compensation: up to £35,000 per annum · Benefits: · Private Healthcare · Group Life Insurance · 25 Days Leave per annum plus bank holidays · Product Training provided · Job ...
Senior IS Support Specialist
6 days ago

Ryder Reid Legal London

Job Description · Title: Senior IS Support Specialist · Location: London · Salary: Competitive · Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic ...
Senior IT Support Specialist
6 days ago

Ryder Reid Legal London

Job Description · Title: Senior IT Support Specialist · Location: London Liverpool St · Salary: Competitive · Ryder Reid Legal is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm clients at their London office. In t ...
Senior IS Support Specialist
2 days ago

Ryder Reid Legal London

Title: Senior IS Support Specialist · If you are interested in learning more about this role, please read on for the relevant information. · Location: London · Salary: Competitive · Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our glo ...
Desktop Support Specialist
6 days ago

System Recruitment Specialists London

Job Description · Trade Floor / Desktop Support – London - Contract · We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. · Working in the IT Support team and wider production department with day to day business as usual activi ...
Practice Support Specialist
14 hours ago

Abtrace London Full time

The Company · Abtrace is a health tech company based in London, with a team of doctors, researchers, developers and data scientists that bring together software engineering, machine learning expertise and medical experience to build clinical algorithms to support primary care cli ...
Application Support Specialist
6 days ago

RedRock Consulting London

Job Description · Application Support Specialist · Location: Hybrid Working - Ideally on-site in East London 1-4 days per week · Duration: 6-Months Initially · IR35 Status: Inside IR35 · We are seeking a highly skilled Application Support Specialist to support users across the b ...
Application Support Specialist
2 days ago

RedRock Consulting London Area Part time

Application Support Specialist · Location: Hybrid Working - Ideally on-site in East London 1-4 days per week · Duration: 6-Months Initially · IR35 Status: Inside IR35 · We are seeking a highly skilled Application Support Specialist to support users across the business to ensure ...
Senior IT Support Specialist
2 days ago

Ryder Reid Legal London Area Part time

Title: Senior IT Support Specialist · Location: London Liverpool St · Salary: Competitive · Ryder Reid Legal is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm clients at their London office. In this role, you will ...
Lead IT Support Specialist
2 weeks ago

Trustpilot London Full time

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust. · The Lead IT Support Specialist is a crucial role within our internat ...
Customer Support Specialist
2 weeks ago

ElevenLabs London Freelance

This is a contracting role that is fully remote. · About ElevenLabs · At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products. · We launched in January 2023 and have since reached over 1 million users globally and have partnered with the wo ...
Customer Support Specialist
1 week ago

Cover Genius London Full time

The Company · Cover Genius is a Series E insurtech that protects the global customers of the world's largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We'r ...
Mortgage Support Specialist
3 days ago

MaxAd Fixed Fee Recruitment England

Client-Focused, No Cold Sales · Up to £35,000 + Quarterly Bonus + Hybrid · Are you a detail-driven mortgage industry professional who loves the technical elements of mortgage advisory, guiding clients through the process and providing outstanding service-but would rather leave th ...
IT Support Specialist
1 week ago

Juro Online Limited United Kingdom

Job Description: · This is a part-time role that requires a 20h/week commitment, working half-days every workday. · We need someone to help us achieve our ambitious goal of becoming the go-to platform for agreeing and managing contracts globally. · About Juro: · Juro is a growing ...
IT Support Specialist
6 days ago

HR GO Recruitment United Kingdom

IT Support Specialist · We are seeking a skilled IT Support Specialist to join our team at hr-go-recruitment. · About the Role · This is an exciting opportunity to work in a fast-paced, complex environment where you will take ownership of IT systems and provide top-notch support ...
IT Support Specialist
1 day ago

Bodycote United Kingdom Part time

Bodycote is a leading provider of heat treatments and specialist thermal processing services. We operate an international network of facilities serving various industries, including aerospace, defence, automotive, power generation, oil & gas, construction, machine building medica ...
IT Support Specialist
13 hours ago

xAI London, England, United Kingdom

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. · We are a small, highly motivated team focused on engineering excellence. This organization is for individuals who appreciate challenging themselves an ...
Technical Support Specialist
2 days ago

Premier Group London Area Part time

URGENT HIRE: Technical Support – £125/day – On-Site – London – Start May 26th · We're on the lookout for a Technical Support Specialist to join a dynamic and fast-moving team on-site in London. This is a great 3-month opportunity for someone with hands-on IT support experience wh ...
Client Support Specialist
6 days ago

Rystad Energy London Full time

Rystad Energy is seeking a service-minded individual to join our London-based team as a Client Support Specialist. This role is crucial in facilitating and overseeing regional client support, ensuring our clients receive timely and effective assistance. · Role Overview: As a Clie ...