Ramp Supervisor - Manchester, United Kingdom - Menzies Aviation

Menzies Aviation

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents.

But at the heart of our business is our people.

If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Reporting to the Head of Airside.

This role will require the individual to carry out any Airside duties as documented in our Airside Allocator job description.

To assist the Head of Airside in the day-to-day Managing of the Airside team. You will be responsible for allocating resources to fulfil our service standards for our Customer Airlines.

You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance.

To influence and facilitate the consistent delivery of a "World Class" product to our Airline Customers

To consistently deliver the highest possible level of customer service at all times.
Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines.
To be proactive in all areas by forward planning and taking responsibility for the job in hand.
Your responsibility will be to manage the Ramp team to carry out the normal ramp turnaround duties.
Ensuring housekeeping rules are adhered to in the Ramp and equipment is parked in the correct place.
To ensure the safe and correct control of all resources on the Ramp.
To comply with all Airlines Ground Handling Regulations.
To actively give support, guidance and encouragement to your work colleagues.
Fully comply with the Health & Safety at Work Act 1974 when carrying out your duties, ensuring safety is never compromised.
To follow all processes involved in Triple A Regulations.
To understand and operate all equipment effectively and correctly and in line with the relevant training given.
Full compliance and implementation at all times of the following:
Airline Handling Manuals
Airports Disruption Management Policy
Customer Service Promise
Communications Promise
Safeguard the health, safety and welfare of staff, customers and other visitors as required in full compliance with the Company's Health & Safety Policy.
To process in a professional and confident way any questions, queries or grievances
Any other reasonable duty as requested.

Safety, Security and Compliance
All employees have a responsibility and duty whilst at work to:

Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
Cooperate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
Fully understand the company health and safety policy.
Attend training courses as may be arranged by the Company.

Engage with MORSE and follow our code principles.

Qualifications and Experience

Good verbal communication.
A full 5 year work/unemployment/education history.
Valid Passport
Proof of National Insurance
Proof of address
Full and valid UK Driving Licence
Criminal Record Check and Airside Security Clearance

Diversity

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.