Information Support Apprentice - Exeter, United Kingdom - NHS Devon Integrated Care Board

Tom O´Connor

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Description
This is an apprenticeship within the ICB Business Intelligence department.

You will work for 18 months towards an NVQ in Business Administration whilst gaining practical skills and experience in an office environment through on the job training.

The successful applicant will learn to work with a range of datasets and contribute towards the work the ICB does in ensuring best value for money in the commissioning of healthcare services for our population.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.


The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.


The post holder will work under the supervision of the Senior Information Analyst to deliver an effective and competent level of information support to the Business Intelligence team.


  • Supporting Information Assistants, Information Analysts and Senior Information Analysts to maintain, analyse, present and interpret userfriendly information analysis to support ICB decisions.
  • Inputting, processing and analysing data and information in accordance with relevant procedures, thereby maintaining the quality and content of data held within information systems.
  • Validating information received to ensure that it is accurate, timely and appropriately presented
  • Supporting the production of timely, accurate and complete mandatory returns and other regular reporting.
  • Able to work on own initiative and unsupervised, prioritising work within defined policies and procedures to set timescales.
  • Have a flexible/adaptable approach to their work in order to meet various deadlines.
  • Undertake Research and Development as directed.
  • To carry out other appropriate delegated duties as required.
NHS Devon Integrated Care System


As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together.

Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care.

It aims to transform health and care services so they are clinically, socially and financially sustainable.


Our vision is simple:
equal chances for everyone in Devon to lead long, happy and healthy lives.

To achieve this, we have set out six ambitions for the next five years that will help us transform services including:

Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.

About NHS Devon


As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money.

The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.

Please refer to the attached job description and person specification for full details of the role and responsibilities.


Please note that NHS Devon are in the high level planning stages of moving to a new central, single office based in Pynes Hill, Exeter in the Autumn of 2023.

In anticipation of these accommodation changes, your contractual base is likely to be our new Exeter site, however, this will be confirmed to you once we have further clarity on our new accommodation.


In recognition of the large geography of Devon, we are also exploring the possibility of providing a number of small satellite sites (in Plymouth, for example) that colleagues will be able to access, and we continue to embrace the benefits of agile, hybrid working.


In the interim, you will temporarily utilise one of our existing office bases (primarily County Hall, Exeter), as agreed by the manager.


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