Medical Receptionist - Rickmansworth, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Rickmansworth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

The Colne Practice in Rickmansworth has an opportunity for a receptionist to join our team on a
part-time basis for 24.

5 hours per week, the hours are as follows:

Wednesday
Thursday
Friday

The main responsibilities of the role include:

Greeting and directing all patients;
Making appointments and giving out appointment cards, where required;
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
Dealing with requests for information, and managing problems and complaints;
Advising patients of practice procedures;
Registering new patients;
Answering the telephone, promptly.
Excellent communication skills, with a clear and polite telephone manner;
Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
Experience of working with the general public, being sensitive and empathic in distressing situations;
Confidence to work as part of a team and ability to "think on your feet";
Strong IT and administration skills;
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

The Colne Practice is a friendly GP practice with a list size of approximately 10,500 patients. Our team comprises 7 GP partners, 2 practice nurses, 1 HCA, 2 clinical pharmacists and reception and admin teams. We have on site staff parking.

**Disclosure and Barring Service Check