Rent Collections Officer - Chesterfield, United Kingdom - Express Recruitment

Express Recruitment
Express Recruitment
Verified Company
Chesterfield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Express Recruitment are proud to be working in partnership with our non-profit client who due to continued success are expanding.

They are looking for an experienced Rent Collections Officer to manage a portfolio of current rent arrears cases in an efficient and effective manner.


Benefits

  • Fantastic Learning & Development Programme, along with opportunities to study towards professional qualifications
  • Excellent Pension scheme
  • Leave entitlement rising to 29 days plus Bank Holidays
  • Family Support, including paternity, adoption and fostering leave
  • Childcare Vouchers
  • Bike to Work Scheme

Roles & Responsibilities

  • Minimise the total indebtedness relating to rents and other tenancy charges
  • Manage a portfolio of current customer rent accounts and other tenancy charges in line with the Income Collection and Recovery policy and procedures
  • Support customers with Housing Benefit claims where possible; including assisting customers in drawing up financial budgets and offering guidance on reducing their liabilities
  • Work closely with money advisors, Credit Unions and related individuals and organisations
  • Responsible for instigating legal proceedings in line with the Income Collection and Recovery policy when arrears cases have reached the appropriate recovery stage
  • Arrange and manage the eviction process and ensure that any goods left in the property are dealt with in accordance with policy and procedures

Skills & Experience

  • Experience working in a similar public service environment
  • Experience of issues relating to the delivery of housing management services
  • Able to work under pressure and to deadlines
  • Experience of rent arrears management
  • Excellent oral and written communication skills

About Express Recruitment


We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.


Vacancy Summary

Hours:
Monday - Friday, Full Time


Salary:
c£24,000 per annum D.O.E


Location:
Chesterfield, Derbyshire


Job
Type:
Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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