International Service Coordinator - Braintree, United Kingdom - Market 36 Recruitment Ltd

Market 36 Recruitment Ltd

Verified Company

Braintree, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Market 36 Recruitment are currently recruiting for an International Service Coordinator for our client based in Braintree on a permanent basis.

Roles & Responsibilities:

Participate in solutioning new client service offerings with service specialists
Generation of complex quotations
Full responsibility & accountability for ensuring the service is delivered to the client as per the agreement and proactively ensuring all KPIs/SLAs are achieved or exceeded and taking corrective action accordingly
Conducting progress reviews and owning resulting action resolution
Conducting regular minuted service review meetings, including the preparation and presentation of current performance data
Primary point of contact for issue resolution
To ensure contract retention and growth in range and scale
Approval of invoices received by partners
Through research, provide our business with advise and guidance on international trade, duties and taxes etc that should be considered when engaging with partners
Help the manager with the selection and management of business partners.

Skills, Knowledge & Experience:

Strong background within logistics and transportation.
At least 3+ years experience working with international clients.
Excellent word and excel skills.
Account management experience or similar.

Working hours are Monday - Friday 9am - 5pm with 1 hour for lunch (35 hour working week).

In return our client offers a competitive salary with free onsite parking, a discounted onsite café, 28 days annual leave increasing each year, and hybrid working after completion of training period & probation.

Job Types:
Full-time, Permanent

Salary:
£27,000.00-£31,000.00 per year

Benefits: