Receptionist - Birmingham, United Kingdom - MacDermid Enthone Industrial Solutions

MacDermid Enthone Industrial Solutions
MacDermid Enthone Industrial Solutions
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Business Overview:


MACDERMID ENTHONE INDUSTRIAL SOLUTIONS
MacDermid Enthone Industrial Solutions is a business unit of Element Solutions Inc (


NYSE:
ESI).

Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care.

These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.


Job Purpose:


In the role of Receptionist at the Small Heath site, you will often be the first and last person that visitors meet.

It is vital that you ensure a warm, welcoming experience and thrive on delivering exceptional customer experiences.

The position of Receptionist also includes administrative accountabilities across the site.


Responsibilities:


  • Receptionist duties:
- taking and directing calls to relevant staff/teams and distributing messages;
- sorting and distributing incoming mail and deliveries, prepare outgoing mail and collections;
- organizing and maintaining the reception area and other meeting rooms;
- welcoming/signing in visitors; maintaining front of house security.

  • Scheduling appointments and meeting times.
  • Arranging catering for meetings and daily office use.
  • Setting up meeting facilities.
  • Ordering supplies, as required for the site.
  • Using the Public Address (PA) loudspeaker system, as needed to call for people and make announcements.
  • Answering questions about office hours and who is in the office at any given time.
  • Interacting with other departments, such as Information Technology (IT) when someone needs more technical assistance.
  • Directing calls to Sales and/or assisting clients making orders.
  • Site lead for ESI Cares.

Requirements & Qualifications:


  • Previous experience of working within a customer service / front of house office environment.
  • Microsoft Office Skills (Word, Excel, Outlook).

Competencies:


  • Excellent and professional telephone manner.
  • Strong organizational skills.
  • Ability to prioritize workload effectively.
  • Good written and verbal communication skills.
  • Maintain confidentiality and show discretion.
  • Able to demonstrate adaptability in response to changing needs and priorities.

EEO Statement:

Element Solutions Inc group of companies are E-Verify Companies and provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures


Equal Opportunity Employer:
Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation
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