Retail Customer Advisor - Harrogate, United Kingdom - Three UK

Three UK
Three UK
Verified Company
Harrogate, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Company Description
Our goal at Three is to provide better connectivity, every day, for every customer. It means understanding each customer and their needs, and providing amazing experiences that make people feel good. Everyone at Three has an integral role to play in making it happen, so we need more energetic, super talented people to help us take it further


Currently, we're looking for an approachable, resilient, and inspiring individual to join our award-winning Retail team as a Store Manager.

We need somebody that can lead, coach and develop their team - enabling them to deliver exceptional customer service, and upsell our awesome products in store.


You'll play a huge part in making sure your team is at its best, using your influence to lead and empower others.

Plus you'll have the opportunity to develop your career and be recognised for your success.

Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here.

We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales?

Previous mobile phone industry experience is not essential. If you can lead others and embrace a new challenge, look no further...

We can offer you this...

  • A brandnew smartphone on an unlimited data plan from Three
  • Competitive salary + additional 25% ontrack earnings paid monthly
  • 28 days leave + 3 personal days
  • Headspace subscription, family access to a digital GP
  • Employee discounts scheme, including deals for family and friends
  • Training courses and career development
  • Offer solutions to customers with general mobile or network queries (we'll teach you how to answer these)
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Matching our products and services to our customer's needs, and selling them our amazing state of the art products and services.
  • Achieving personal and store KPI's
  • You may be asked to work evenings or weekends depending on your shift work
  • Typically working 5 shifts per week between Monday-Sunday (weekends included)

Qualifications

  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn

Additional Information
We need the right team for us to be at our best.

We'll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career.

You never know, you could be managing one of our stores in the future

Just a heads up. You don't need knowledge in our products, the ambition and drive to learn will do just fine.

Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?

Got that customer service head? Look no further

Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here.

We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

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