Quality Auditor - Bristol, United Kingdom - National Care Group

National Care Group

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Description:

Our potential plus our commitment changes lives

National Care Group (NCG) is a leading provider of care and support services to vulnerable adults throughout the United Kingdom.

We work closely with the people we support, their family members, local authorities and care providers to provide high quality, person-centred support across the following services: supported living, residential care, outreach & home support, and day services.

We are currently recruiting for a Quality Auditor to join our team in the south.

Main duties and responsibilities:

Conduct regulatorybased audits including deskbased assessments of National Care Group services to make sure they are operating in line with statutory requirements and nationally agreed best practice for adult social care services.
Develop individual audit plans which details activities, timelines and priorities and ensures capacity to schedule and manage inspections using NCG agreed formats based upon the regulatory requirements of Care Quality Commission and Care Inspectorate of Wales.
Support services to improve quality to enable National Care Group to provide outstanding outcomes for the people we support.
Assess and analyse information from a range of sources in order to be effective in promptly identifying trends in respect of risks and concerns that may impact negatively on standards of quality and safety and indicate noncompliance.
Ensure that judgements made are based on corroborated evidence and analysis and maintain an audit trail of evidence assessed.
Report to the Head of Quality, or in their absence the Quality Director, on progress and to highlight areas of risk.
Support the Head of Quality to review action plans.
Ensure that people we support are placed at the heart of service delivery and desired outcomes are in line with NCG values.
Undertake any other duties and responsibilities as may be required.
Proven experience at an operational level within a compliance, contract monitoring or commissioning role.
Experience of working with health and social care industry regulators is preferred.
Experience of Multi site and remote working is preferred.
NVQ 4/5 in Care or similar qualification preferred, however not essential.
Must have experience of using electronic compliance system.
Ability to stay calm and thrive in a fastpaced work environment.
Selfdisciplined to meet team deadlines.
Attention to detail, thoroughness and accuracy.
High level of Integrity and exceptional interpersonal skills.
Exceptional presentation, written and verbal communication skills.
Excellent research and analytical skills.
Required to be flexible and drive, for Hybrid working. The role requires regular travel nationally, overnight stays and remote work.

As one of the UK's leading providers of care and support services to vulnerable adults, National Care Group fully appreciate the amazing and life changing work our teams do.

That is why we offer:

Competitive salary of £35K.
37.5 hours per week.
5 Days per week, Monday to Friday (may involve occasional evening/ night working to carry out audits)
33 days annual leave (inclusive of Bank Holidays)
Generous expenses and mileage package.
Free onsite parking.
Recognition of long service awards.
Cycle to work scheme.
Wellbeing support and resources.
Unlimited access to Professional Qualifications.
A range of different wellbeing support through our health and wellbeing platform
Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
Access to Blue Light Card discounts
Money savings scheme
Colleagues experiencing challenges with their mental health have access to trained mental health first aiders and a confidential advice line.
We also pride ourselves in offering menopause support and training with access to a specialist advocate for individual advice. We also offer funding towards HRT medication and access to Menohub support group.

If you like what you have read so far and are ready for a new challenge, we would love to hear from you.