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    • Customer Service Advisor - Royal Leamington Spa - beBee Professionals

    beBee Professionals
    beBee Professionals Royal Leamington Spa

    3 months ago

    Default job background
    Freelance
    Description

    In beBee Professionals, we are seeking a friendly and efficient Customer Service Advisor to join our team in Royal Leamington Spa, United Kingdom. You will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.

    Responsibilities:

    • Handle incoming calls, emails, and chat queries from customers.
    • Provide accurate information regarding products and services.
    • Resolve customer issues efficiently and escalate when necessary.
    • Process customer orders and manage account information.
    • Keep records of customer interactions and follow-up tasks.
    • Work closely with other departments to ensure customer satisfaction.
    • Assist with administrative tasks when needed.

    Requirements:

    • Previous experience in a customer service role is preferred.
    • Excellent communication and problem-solving skills.
    • Ability to handle high-volume queries while maintaining attention to detail.
    • Proficiency in Microsoft Office and CRM systems.
    • Ability to work both independently and as part of a team.
    • Flexible working hours, including weekends.

    Benefits:

    • Competitive salary with performance-based incentives.
    • Pension scheme and healthcare benefits.
    • Training and development opportunities.
    • Supportive work environment with clear career progression.
    • Flexible working options.

    If you are passionate about delivering excellent customer service and want to be part of a dynamic team, send your CV for the position of Customer Service Advisor in Royal Leamington Spa.

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