HR Operations Administrator - East London, United Kingdom - Queen Mary University of London

Queen Mary University of London
Queen Mary University of London
Verified Company
East London, United Kingdom

2 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Main duties and responsibilities

  • Contract Management Administration_

To undertake employment administration for the following process:

  • New Employee Contracts
  • Contract Variations
  • Contract Extensions
  • Contract Terminations
  • Allowances
  • Honorary payments
  • Maternity, Paternity, & Shared Parental Leave entitlements
  • Salary sacrifices
  • Childcare & nursery schemes
  • Academic Promotion
  • Staff Bonus Scheme
  • Professorial Review


To be responsible for liaising with the Recruitment, Visa & Immigration, Payroll and Pensions team regarding all new starters and staff contractual changes.

To generate all probation correspondence to managers and staff.


To be responsible for undertaking a range of administration within HR's systems and platforms, including the e-recruitment system and the central HR and Payroll system (ResourceLink), ensuring all data is entered accurately and fully.


Contract Advice


To be first point of contact for managers across the University regarding the full range of HR Operations services and administration.

To advise managers on all aspects of the contract management administrative processes.

To be responsible for providing a quality response to elementary, or standard policy queries to managers and staff. Where queries are more complex, the role holder will signpost to the relevant HR colleague/HR team.


To acquire a working knowledge of a range of Queen Mary's HR policies and procedures in order to be able to provide elementary advice.


To be responsible for providing first line advice to managers in relation staff's right to work in the UK and associated visas.

To be responsible for answering queries within the HR Operations Team inbox.


Visa Application Administration


To be responsible for undertaking the administration and processing of all Certificate of Sponsorships and liaising with employees and managers in relation to the process.


To be responsible for keeping your knowledge up to date for all legislative changes within this space and give first-line advice on the policy and process as necessary.

To liaise effectively and promptly with the International Employment Advice Team to flag any concerns regarding visas and compliance.


Other
Be the first point of escalation for the HR Assistants.


To actively contribute to projects as and when required under the direction of the HR Operations Manager and Deputy HR Operations Manager.

To contribute to the modernisation of HR processes and to continuous improvement.

To developing and maintaining HR expertise, cascading and sharing knowledge and best practice.


Experience/knowledge
-
Essential:_

  • Demonstrable general administrative experience working within an HR department
  • A working knowledge and understanding of good HR practice
  • Experience of working within a busy and demanding working environment
  • Experience of working with a diverse range of customers with different requirements
  • Strong customer service focus and a passion for providing an excellent service
  • Ability to understand, interpret staff's Terms and Conditions of Service, HR policies, procedures and provide elementary HR advice to managers and staff
  • Strong communication skills, both written and verbal
  • Demonstrable ability to work use own initiative
  • Ability to learn how to use an online erecruitment system
  • Ability to work both independently and as part of a team
  • Competent IT skills, including practical experience of using, standard Microsoft software packages (Outlook, Word, Excel, Teams, SharePoint) and HR software
  • Excellent accuracy and attention to detail
  • Ability to organise and prioritise own workload

Job Types:
Full-time, Temporary contract


Salary:
£17.22 per hour


Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in East London
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