Facilities Officer - Kingston upon Thames, United Kingdom - The Royal Borough of Kingston upon Thames

The Royal Borough of Kingston upon Thames
The Royal Borough of Kingston upon Thames
Verified Company
Kingston upon Thames, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Employer 1
Kingston Council


Location(s) 1
Kingston


Contract Type 1
Permanent


Working Hours 1
Full Time


Grade 1
Other


Grade (Other) 1
H


Hours Per Week 1
36


Salary Range 1
-
Salary Basis 1
Per annum


Salary 1
-
Leave Entitlement 1
Other


Leave Entitlement 1
30 Days


Application Deadline
12/12/2023, 23:55


Anticipated Interview Date(s) 1
Week commencing 18th December 2023.


About the Borough 1


This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage.

Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.


Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride.

The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.


We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength.

The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic.

Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.


Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough.

In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.


About the Role 1

The Facilities Officer is responsible for supporting the delivery of Facilities Management provider contracts and Facilities Management management services.

This includes customer interface, works progression, producing performance analyses and dashboards, liaising with and directing Facilities Management Assistant services, carrying out services audits and inspections.

The role involves regular customer and stakeholder liaison and will create and deliver solutions to a range of every day Facilities Management related challenges.

Technical Facilities Management services-related knowledge and experience is essential to be successful in this role.

As a Facilities Officer, you will assist with various administrative tasks.

This will include; Helpdesk support, H&S assistance, invoicing & PO's, audit support, building walkthroughs, workplace checks, locker management, room booking coordination, and supporting the Facilities Management team.

This role reports directly to the Workplace & Soft Services Manager.


About Us 1

The Royal Borough of Kingston upon Thames is focused on delivering the best possible outcomes for its communities.

To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.


Facilities Management (FM) manages the built environment to ensure safety, efficiency and comfort for all users as well as playing the key role in maintaining the Council's assets in optimum condition.

The need for a highly skilled and experienced, strategic and operational management team, with vital back up from suitably skilled support staff, is critical to its success, as is a progressive and forward thinking team operating in a fast-paced and dynamic environment.


We are a fairly new team and this is a great opportunity to be part of the success story of the FM team.

We take a very collaborative approach and welcome contributions from every team member whilst we set procedures in place. No input is too big or too small and we have an all hands on deck approach


About You 1


We're looking for someone who:

  • Has a Facilities background with relevant experience to the role.
  • When monitoring the FM inbox, has an understanding of who needs to be copied in and notified of each individual request so that they can be dealt with in a timely fashion.
  • Can think o
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