Head of Technical - London, United Kingdom - Howden Group Holdings

Tom O´Connor

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Tom O´Connor

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Description

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it.

Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

We are seeking a knowledgeable individual to assume the pivotal role of Head of Technical Oversight and Provider Management.

This position requires a deep understanding of relevant FCA regulations and a strong commercial background.

They will serve as a vital link between the business and Compliance, overseeing the adoption and delivery of product and provider-related regulations, including Consumer Duty, Fair Value, Policy Stakeholders, and Provider Due Diligence.

Additionally, they will provide comprehensive technical oversight across various regulated product lines and industry sectors, ensuring alignment with regulatory requirements.


Their responsibilities will extend to owning technical training and competency initiatives, integrating them into broader Learning & Development frameworks while meeting CPD requirements.

Collaborating closely with the Health & Benefits Risk Forum, they will address product and technical-related matters.

Furthermore, they will manage insurer relationships, acting as a key conduit to ensure a consistent approach across the business concerning house views, product placement, enhancements, and training.


Role Responsibilities:

  • Bridge business and compliance functions to ensure regulatory adherence.
  • Provide technical oversight across regulated product lines and sectors.
  • Develop and integrate technical training programs.
  • Manage insurer relationships to maintain consistency.
  • Chair the Oversight Committee, ensuring robust review processes.
  • Lead Sub-Committees to facilitate provider relationships.
  • Oversee provider assessments and approvals.
  • Conduct Distribution Impact Assessments per FCA guidelines.
  • Deliver tailored training and competency testing.
  • Ensure documentation complies with company procedures and regulations.

Role Requirements:

  • Solid experience as an account executive or similar client facing/broking role in insurance
  • Advanced understanding of general and legal principles of insurance
  • Advanced knowledge of the market including an awareness of competitors, specific territory knowledge and cultural awareness
  • Advanced understanding of the relevant regulatory environments and their requirements
  • Specific Product area knowledge and in depth understanding of related wordings
  • Good understanding of Team objectives and how own role contributes to these
  • Specific systems' knowledge
  • Strong understanding of company policy

Our Culture:
People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world.

With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world.

But our values haven't changed since day one, when we set out to create a company grounded in:


  • An employeeownership model
  • Aligned external investors
  • The trust and integrity born of friendship
  • Expertise
  • Independence
Our focus on being a people-first business has always been at the very heart of Howden.

Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it.

Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.


Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves.

And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion

Permanent

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