Medical Receptionist - Bedford, United Kingdom - Primary Care Careers

Tom O´Connor

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Tom O´Connor

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Part time
Description

About the Role:

King Street Surgery is seeking 2 part-time Medical Receptionist/Administrators to join our busy team.


We are a large training practice in Kempston, Bedford across three sites with a team of Doctors, Nurses, Administrators and Receptionists.

The hours for the 2 posts are as follows:
POST 1

Monday

Tuesday

Wednesday

Thursday

Friday hours per week)

POST 2

Tuesday

Wednesday

Friday / hours per week)

Flexibility is required for holiday and sickness cover of colleagues.

The main purpose of the role:

  • To be part of the team contributing to the smooth running of the Practice by ensuring that all enquiries from patients in person or by telephone are handled efficiently and courteously.
  • Filing, record keeping and the processing of documents. The role involves liaising with doctors and other members of staff.
  • Prepare for each surgery, ensuring premises are tidy.
  • Receive and make telephone calls and take accurate.
  • Book and cancel appointments as necessary and deal efficiently with the computerised appointments system.
  • Answer general enquiries and explain practice procedures e.g. on registration, changes of address, etc.
  • Issue medication prepared by the Dispenser when the dispensary is closed, and to take and account for any prescription charges due as appropriate.
  • Maintain and operate computer and manual administrative systems.
  • Open and close surgery premises.
  • Inform patients of results of hospital tests as directed by the doctor.
  • The reception/admin staff forms one team and provides cover across a range of administrative duties associated with the surgery.

You will have the following skills and experience:

  • Experience of working inn Healthcare
  • Experience of working with members of the public in a customer facing environment.
  • GCSE grade A to C in English and Maths
  • Working on the frontline dealing with people
  • A team player
  • Hard working
  • Caring
  • Able to work under pressure whilst maintaining high standards
  • Evidence of continuing learning Empathetic

About Us:


King Street Surgery is a long established dispensing practice, offering a high quality service to patients, within a supportive and caring environment.

As a training practice across three sites we are at the forefront of clinical practice and our practice ethos is one which supports training and development.

List size of 21,700, with 8 GP Partners, 11 salaried GPs, 11 practice nurses, a paramedic, Clinical Pharmacists who are supported by Management and Administration teams


for further information please contact:
Alison Ryder

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