Medical Receptionist - Bedford, United Kingdom - Primary Care Careers
Description
About the Role:
King Street Surgery is seeking 2 part-time Medical Receptionist/Administrators to join our busy team.
We are a large training practice in Kempston, Bedford across three sites with a team of Doctors, Nurses, Administrators and Receptionists.
POST 1
Monday
Tuesday
Wednesday
Thursday
Friday hours per week)
POST 2
Tuesday
Wednesday
Friday / hours per week)
Flexibility is required for holiday and sickness cover of colleagues.
The main purpose of the role:
- To be part of the team contributing to the smooth running of the Practice by ensuring that all enquiries from patients in person or by telephone are handled efficiently and courteously.
- Filing, record keeping and the processing of documents. The role involves liaising with doctors and other members of staff.
- Prepare for each surgery, ensuring premises are tidy.
- Receive and make telephone calls and take accurate.
- Book and cancel appointments as necessary and deal efficiently with the computerised appointments system.
- Answer general enquiries and explain practice procedures e.g. on registration, changes of address, etc.
- Issue medication prepared by the Dispenser when the dispensary is closed, and to take and account for any prescription charges due as appropriate.
- Maintain and operate computer and manual administrative systems.
- Open and close surgery premises.
- Inform patients of results of hospital tests as directed by the doctor.
- The reception/admin staff forms one team and provides cover across a range of administrative duties associated with the surgery.
You will have the following skills and experience:
- Experience of working inn Healthcare
- Experience of working with members of the public in a customer facing environment.
- GCSE grade A to C in English and Maths
- Working on the frontline dealing with people
- A team player
- Hard working
- Caring
- Able to work under pressure whilst maintaining high standards
- Evidence of continuing learning Empathetic
About Us:
King Street Surgery is a long established dispensing practice, offering a high quality service to patients, within a supportive and caring environment.
As a training practice across three sites we are at the forefront of clinical practice and our practice ethos is one which supports training and development.
List size of 21,700, with 8 GP Partners, 11 salaried GPs, 11 practice nurses, a paramedic, Clinical Pharmacists who are supported by Management and Administration teamsfor further information please contact:
Alison Ryder
**Disclosure and Barring Service Check
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