Credit Controller - Staines-upon-Thames, United Kingdom - Reed Accountancy

Reed Accountancy

Verified Company

Staines-upon-Thames, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A returning client of mine is looking to recruit an experienced Credit Controller for their finance team. This role will report to the FC.

As the Credit Controller you will be responsible for collecting cash owed to the company by Customers in a professional manner, following company procedures and processes and resolving customer queries to eliminate the barriers to cash collection, whilstmaintaining a DSO of no more than 45 days.

As Credit Controller your responsibilities will be:

Ensure cash is posted by 10am each day to the correct Customer account
Ensure cash allocations are made using remittance advices
Make 30 successful telephone calls each day
Ensure Credit control escalation process is adhered to
Process Applications within the company SLA currently 24 hours.
Ensure the system is adequately updated using the decision flags provided and attaching relevant documentation
Agree payment plans where appropriate
Update the Customer payment terms where applicable ensuring that credit risk is mínimal by reviewing the customer credit score initially and annually thereafter and payment history on an ongoing basis and assigning appropriate payment terms
Escalate and take ownership of Customer queries to aid prompt payment being made
Monitor the credit control inbox

Other Responsibilities

Maintenance of accurate and up to date internal records to ensure efficient retrieval of information
Coordination with other members of staff to ensure continuous cover and therefore consistency of operations at all times
To process any additional tasks, as agreed with your Line Manager, in an efficient and timely manner and in line with internal processes
Adopt the company values, acting with "PRIDE" which stands for professionalism, Responsibility and respect, Initiative, Delivery and excellence in everything we do.

Company Benefits include:

25 days holiday plus bank holidays, auto-enrollment pension ( 5%), Private Medical, Life assurance, Quarterly Bonus based on performance employee benefits such as cycle to work scheme,, discounted gym membership, season ticket loan, 6 months probation periodand after probation hybrid working - 2 days from home.

Contact Vinny Basra at the Staines Accountancy office if you are seeking a new Credit control position.