Sales and Account Officer - London, United Kingdom - Wac Arts

Wac Arts

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

Job Title:
Sales and Account Officer

Salary:
£30,000 pa

Working Hours: 35 hours per week, including weekends when necessary

Reports to:
Head of Property Management

Sales and Account Officer post will be a key role, which will focus on the development and the finance management of existing and new client relationships.

They will be responsible for developing new business opportunities for the Event, Hire and Outreach divisions.

We are a small team so there is a need to be flexible about sharing tasks and helping colleagues when necessary, liaising and working closely with Heads of Department,

Managers, Building Services Team, Reception, all external and internal clients in order to ensure smooth running of the multi-functional operation.

SUMMARY OF KEY RESPONSIBILITIES
The following is an overview of the role. It is not an exhaustive list.

Meet, or where appropriate, exceed the income targets set for Space Hire and Outreach opportunities.
Proactively develop relationships with new and existing clients
Be a key part of the Operations' Team developing and proposing strategies to improve the management of the service and increase the number of internal and external events in line with the Charity's longterm strategic objectives
Work with the Head of Departments to ensure seamless connectivity between the front of house team and building services' team, managing bookings, ensuring appropriate and optimum usage of the various spaces.
Managing internal and external resources, producing reports, preevents and post

- events.

Work with the Building Manager to ensure hire spaces are prepared and presented in accordance with the information provided on _Yes Plan _and so meet the needs and expectations of the client.
Responsible for the maintenance and development of the current software planning platform (Yes Plan)
Assist the Head of Property Management and Building Services' Manager in keeping Health and Safety procedures up to date and fit for purpose, and to make sure that the procedures are adhered to so that staff, tenants, young people and hirers are kept safe.
Conduct client site visits.
Work with the Finance Manager to ensure that all financial data related to hires is accurate and wellmanaged including the inputting of data, the raising of invoices and the timely oversight of credit control.

Outreach

Act as initial representative of Wac Arts with Schools, Community centres and Youth groups.
Liaison with Outreach Manager on potential Outreach leads.

General

Ensure all Risk Assessments are uptodate and accessible
Contribute to an open, creative, and collaborative team culture.
Support Wac Arts marketing, and communications strategies by providing information and data with colleagues on request
Comply with Wac Arts' Equal Opportunities, Safeguarding, Health & Safety, Data Protection, and other policies at all times.
Provide data and reports for internal and external parties as required.
Support with fundraisers, festivals, commissioned works and other creative events.
Undertake other tasks as directed by your line manager.

PERSON SPECIFICATION
Knowledge, Qualifications and Experience

Knowledge and experience of managing / producing events and developing new business relationships
Previous experience in dealing with the public in a customer focussed environment to ensure a high quality service is maintained.
Experience of administrating an IT based booking or room allocation system.
Enhanced DBS clearance.

Skills and Attributes

A positive outlook
Entrepreneurial and able to deliver to target on small and micro budgets
Approachable, personable and confident manner while remaining professional at all times.
Selfmotivated and results driven
Problem solver
Excellent project and time management skills and the ability to prioritise effectively, often working to tight deadlines.
Excellent IT, communications and presentation skills.
Excellent organisational skills, with a methodical approach and attention to detail
Excellent interpersonal skills, including the ability to deal tactfully and diplomatically with a wide range of people and the ability to communicate positively with Wac Arts key stakeholders.
Managing budgets.

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within the scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Equality

As an equal opportunities employer, Wac Arts is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity, marriage or civil partnership.

Salary:
£30,000.00 per year

Work Location:
In person

Application deadline: 01/10/2023