HR Software Implementation Consultant - Redbourn, United Kingdom - Actus Performance Management

Description

HR Software Implementation Consultant

Location:
Redbourn, Herts, AL3 7PP - Home based


Contract Type:
Permanent


Hours:
Full time


Salary:
£28 to £35k based on experience

Are you highly organised, a confident communicator and quick to learn? Perhaps you have a particular interest in customer service, HR, or software? This role provides the opportunity to bring all these skills together in an exciting and fast paced environment as part of a friendly and supportive team.

HR Software Implementation Consultant Responsibilities:

• Understand the scope of requirements for new clients and how the software needs to meet their business goals.
• Facilitate kick off meetings and act as liaison between the client and the Actus team.
• Manage the implementation process to configure their system and manage them to 'go live'.
• Coordinate timings and actions with the client and manage expectations.
• Work efficiently and autonomously as part of the Implementation team, supporting with project management and admin surrounding implementation.
• Follow up with new clients to ensure that they are getting the best out of the system.
• Help to expand accounts where the need arises being commercially focussed.
• Hold Service Review Meetings at regular intervals.
• Work closely with support, sales, and training.

Implementation & Engagement Consultant Requirements:

• Highly organised, good at project and time management.
• Methodical, with an eye for detail and process orientation
• Good listener and a problem solver
• Excellent written and verbal communication skills.
• Confident communicator with the ability to politely challenge clients and manage expectations.
• Quick to learn and technically able has worked with technology and understands how to configure it.
• Has worked in a business that uses or sells HR or Regulatory Technology e.g. you understand the purpose of people or compliance related technology and will be able to empathise with their strategic requirements

About Actus Performance Management Software:

Actus was founded in 2009 by Chartered Psychologist Lucinda Carney and has gone from strength to strength with more the 50,000 users of the software which includes performance, learning and talent management functionality.

Our purpose is to build a better workplace for people by creating a culture of meaningful performance management conversations and year-round employee engagement.

The team is small and welcoming offering lots of opportunity for variety and career development.

You may have experience of the following: Implementation Consultant, Project Management, Engagement Consultant, Onboarding Consultant, Implementations Manager, Onboarding Manager, Customer Success etc.

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