Quality Assurance Asssitant - Leeds, United Kingdom - Helping Hands Home Care
Description
Location:
Leeds
An exciting new opportunity for someone with experience in the world of compliance, quality assurance, admin or auditing.
Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.
The role of quality Assistant is crucial in ensuring the success of our North region by maintaining accurate files and ensuring we meet the standards set by CQC.
If you have impeccable attention to detail and a passion for all things compliance, read on as this could be the role for youMain responsibilities:
- To support the regional compliance function and ensure there is a compliance driven culture across the region
- To support the regional teams in the completion of internal compliance audits
- Ensuring the branches complete their actions plans when issued as directed by the Regional Compliance Business Partner
- To initiate, prioritise and manage a process for reviewing branches and livein service that are underperforming within compliance and report any findings to the Regional Quality Business Partner
- Ensure "Best Practice" is shared throughout the region to improve and exceed overall quality, compliance and service standards
- To support the Quality Manager and Regional Quality Business Partner in the continual development of the Helping Hands brand
Benefits:
Please be aware that as part of this role you may be required to travel, as it involved visiting branches anywhere within our North region.
Benefits:
- Competitive salary of up to £27,780 per annum
- Car allowance of £4800
- Hybrid working
- Employee Assistance Programme
- Benefits portal with access to a wide range of retail and hospitality vouchers
- Pension
- 23 days annual leave + Bank holidays
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