Contract Support - London, United Kingdom - CBRE
Description
Support contract manager and facilities manager on weekly finance reports.Contact suppliers for any works/parts that need to be completed on-site.
Upload invoices onto WebQuote.
Understand the needs of the client, both internal and external stakeholders. Use this knowledge to anticipate requirements and proactively put measures in place to meet these needs.
Invoice Pool is checked three times a day, morning, afternoon, and just before the end of the day.
Solve contract support queries quickly and efficiently. For example, any client or supplier queries.
Proactive management of KPIs:
invoice pool, debt, WiP and OPOs
Ensure all monthly/weekly contract support deadlines are met. Anticipate any potential issues and support and implement solutions where necessary.
Use monthly contract support KPI statistics to highlight areas of improvement - i.e., if EW target is not met how can we do more extra work on the contract.
Conduct weekly WiP reviews with FM and/or CM.
Assist FM&CM with month-end tasks to ensure deadlines are met and results achieved
Update CR Pack and attend monthly Contract Review meetings,
Book in visitors for the client and external visitors attending site.
Book in Visitors for any parking for guests / staff and contarctors on site
Organise Weekly parking spaces for allocated staff members.
Help the client with any social event held on the site Organise the site if any social event is held in the office.
Support the EA's with any food being delivered for the LT meetings.
Assist with floor walks for new staff members on site
Assist with shipments - domestic and international
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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