Transport Operations Administrator - Chard, United Kingdom - C & D South West Ltd

C & D South West Ltd

Verified Company

Chard, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Transport Operations Administrator
C & D South West Ltd— Chard

Location:
Chard, Somerset

Salary:
£22,000 - £25,000 (Depending on experience) + bonus + pension + full training provided

Type:
Permanent, Full Time

Hours of work: 40 hours per week, Monday to Friday. Whilst training the hours will be Once training completed you will be added to the shift rota. A degree of flexibility is needed to meet the demands of the business.

The Company:

C&D South West is a third
- generation family owned and operated business. A founder member of the Palletforce Network and responsible for the delivery and collection of pallets across the South West & Beyond. We are currently seeking a Transport Operations Administrator to assist in the operational & transport administration within the office and the daily planning of collection and delivery routes across Somerset,Devon,Dorset and beyond.

The Person:

You will be in good physical health and have a proven knowledge of the Somerset, Devon and Dorset area and will have the ability to work as part of a tight knit team to achieve the requirements of the business and be able to demonstrate the following attributes:

A passion for delivering good customer service
Good oral and written communication skills
Experience of working in a busy enviroment
Able to work under pressure
Good IT skills and attention to detail
A commitment to use performance data to drive continuous improvement
Flexible, adaptable and uses own initiative to solve problems
Committed to promoting and sustaining a Safety culture in the workplace

The Role:

The main purpose of the role is to assist and support the smooth running of the day to day business operations within the transport office to meet required service levels.

The Transport Operations Administrator has responsibility for supporting management in the running of the Transport Operations aspect of the operation.

Key relationships will be with Drivers, Operational Staff, The Management Team, Palletforce Network, Customers and suppliers.

Some of your duties will include:

Administering driver paperwork
Allocating driver scanning devices & mobile phones
Checking delivery, scanning and driver performance
Answering and making telephone calls as required
Sortation and filing of daily transport paperwork within the operation
Assist with transport data input to our TMS system
Ongoing communication with other pallet networks to discuss any issues
Ongoing communication with drivers
Taking collection orders from the Customer and allocating them to drivers
Identifying and recording any discrepancies between actual freight received
Completing daily and weekly reports as required
Checking and monitoring our inhouse systems
Ongoing liaison with the Customer Service Department to identify and address any issues with customers
Understanding of vehicle maintenance schedules and communicating to the relevant channels
Assiting in overall transport administration as directed