Office Coordinator/housekeeping Supervisor - West London, United Kingdom - Omni Facilities Management Limited
Description
Job Ref:
OMN2847
Branch:
Holiday Inn London - Oxford Circus
Location:
Holiday Inn
Salary/Benefits:
competitive salary+company's benefits
Contract type:
Permanent
Hours:
Full Time
Shift pattern:
Monday till Sunday
Posted date:23/03/2023
Closing date:25/04/2023
Immediate start following a successful interview
We're hiring an Office Coordinator/Housekeeping Supervisor to join our amazing team here at Omni Facilities Management
Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa.
Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader
Shift Pattern:
Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
- Serves as a primary point of direct administrative contact and liaison with other departments.
- Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
- Prepare all checks sheets, lists, reports etc. for the coming day.
- Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
- Ensure all radios are charged and working and report faults as required.
- Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
- Log all maintenance issues as reported.
- Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
- Ensure any handover is written in the Handover Book for the upcoming shift.
- Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervision
- Check each room daily on the assigned floor, to ensure it has been cleaned, includes necessary supplies, and is presented to the hotel's required standard
- Perform any related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper
- Carry out any other reasonable tasks as required.
PREVIOUS REQUIRED EXPERIENCE:
- Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
- Previous experience in dealing with administrative tasks.
ESSENTIAL SKILLS:
- Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
- Excellent written and verbal communication skills
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook
- Word processing and/or data entry skills
- Ability to work effectively under pressure
- Excellent organisation skills
- Knowledge of office management principles and procedures
- Flexible with a willingness to learn.
OMNIFM
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