Sales Administrator - London, United Kingdom - Directions Recruitment Specialists

Directions Recruitment Specialists
Directions Recruitment Specialists
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position title:

Administrator


Location:

Park Royal London


Working hours:

Monday - Friday 8am - 5pm


Department:

Internal Sales


Key Responsibilities:

Phone

  • Answer the phone in a professional manner
  • Provide assistance to customers
  • Process Customer orders.
  • Record information and inform the relevant salesperson
Quotations

  • Update and follow up on existing quotations
Manage customers' orders

  • Check orders using the inhouse system
  • Take payments and pass receipts to Accounts
  • Monitor progress of customer orders
  • Keep customers informed of delivery dates
  • Manage any issues with deliveries
General

  • Maintain customer relationships
  • Deal with customer queries
  • Liaise with internal production and suppliers
  • Maintain and update the sales tracking sheet and customers address book using the inhouse system.
  • Complete all relevant paperwork and other ad hoc administrative tasks

Knowledge, Skills, Abilities and Experience:


  • Full training on the industry,
  • Experience working in sales support role
  • Clear written and verbal communication skills; questioning skills required
  • Ability to work both independently and within a team environment, with focus and high attention to detail
  • Drive to exceed goals and motivated by achieving measurable results
  • Positive, energetic, and a real attitude for success
  • You will be naturally wellorganised and able to use your own initiative to get work done.
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