Sales Supervisor, Marylebone - London, United Kingdom - Ganni

Ganni

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WE'RE SEARCHING FOR AN AMAZING SALES SUPERVISOR FOR OUR STORE IN MARYLEBONE, LONDON THE POSITION IS FULL-TIME AND YOU WILL BE RESPONSIBLE FOR OUR RETAIL TEAM AS WELL AS BEING A TRUE GANNI REPRESENTATIVE YOU WILL BE REPORTING DIRECTLY TO OUR STORE MANAGER.

GANNI is committed to creating a more diverse, equal and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences.

It is a fundamental policy at GANNI not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.

At GANNI we see behaving responsibly as our moral obligation. GANNI focuses on making more responsible choices every day to do better for our planet and community.

Responsibility is at the heart of everything we do and we encourage all employees to take part in our journey towards becoming a more inclusive, equal and responsible business.

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU
You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will support your team to always deliver service that is seamless, efficient and dedicated to the client's needs.

You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option.

You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business.

Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will be managing, motivating and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.

BUSINESS

Ensure exceptional client experiences and establishing loyalty within the community
Foster client outreach program to drive footfall to the store
Push, motivate and support the store team to reach KPI targets and maintain a KPIdriven environment.
Drive, supervise and support instore shopping events via our booking services and follow up to foster client relationships.
Take part in analyzing store performance, support your Store Manager in defining actıons required in order to achıeve busıness objectıves.
Act on opportunities with your team and strive to secure all sales
Maintain VM guidelines and manage stock in all aspects

TEAM MANAGEMENT

Support your Store Manager in leading and planning daily work and operations in store
Support and drive your team to achieve a healthy client loyalty base with instore activities to foster client relationships.
Motivate and coach your team to achieve their personal and store targets.
Support facilitating as well as participate in workshops necessary to enhance performance.
Responsible for keeping the team environment open, friendly and transparent.
Support arranging and facilitating informative and structured staff meetings every month

COMMUNICATION & DEVELOPMENT

Keep yourself and team members up to date with all relevant information and business trends.
Support the development of clear, consistent and organized lines of communication
Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders.
Drive your own development and strive to enhance your leadership skills.

PROFESSIONAL QUALIFICATIONS

Solid and proven management background with at least 1 year of store management and team leading experience
Strong client database and experience working with digital clientelling
Omnichannel and omnicommerce understanding
Sales driven, results motivated and goaloriented
Experience working with a business intelligence program and excellent understanding of key performance indicators
Excellent communication skills
Experience with leading, motivating and providing excellent sales training to staff members
Ability to work in a fastpaced environment
Fluent in English and German
Experience with excel, google drive and RFID is a plus but not a must.

THE GANNI WAY
You have a natural flair for interacting and communicating with people and you are highly organized and structured.

Furthermore, you are service-minded in all aspects and have a consistently positive and open-minded attitude towards life and the people in it.

We are looking for a true GANNI ambassador - someone who shares our values of
Openness (ready to evolve, honest not perfect)
, Optimism (you never stand still, just dance)
, Authenticity (you march at your own beat)**, Acc