Shift manager - Leicester LE FU

Job summary

We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our bustling restaurant environment.

Responsibilities

• Supervise and coordinate the activities of kitchen and service staff to ensure smooth operations during shifts.
• Oversee food preparation and cooking processes, ensuring adherence to quality standards and food safety regulations.
• Manage team performance, providing guidance and support to enhance productivity and morale.
• Ensure compliance with health and safety regulations, maintaining a clean and organised work environment.
• Assist in training new staff members in culinary techniques, serving procedures, and customer service excellence.
• Handle customer inquiries and complaints with professionalism, ensuring a positive dining experience.
• Collaborate with management to develop menus, manage inventory, and optimise food production processes.

Skills

• Proven experience in a supervisory role within the restaurant or hospitality industry.
• Strong culinary skills with a background in food preparation and cooking.
• Excellent team management abilities, fostering a collaborative work environment.
• Knowledge of food safety practices and regulations to ensure compliance.
• Previous experience in food production or kitchen management is advantageous.
• Exceptional leadership qualities with the ability to motivate and inspire staff.
• Experience in serving customers with a focus on delivering outstanding hospitality.
• Familiarity with barista duties is a plus for establishments offering coffee services.

Job description