- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the company.
- Maintain a client-focused approach, able to develop trusting and credible partnerships with clients both face-to-face and via the telephone.
- Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met.
- Handle complex pensions queries.
- Update relevant pension administration databases and systems.
- Perform manual benefits calculations.
- Help identify any training needs across the team and assist with developing and mentoring team members.
- Manage ad hoc projects and exercises.
- Act as a key member of the pensions administration team, providing support to the assigned team leader.
- Seek ways of innovating and improving quality, service delivery, and efficiencies in processes and procedures.
- Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and legislative developments within the pensions industry, and provide technical support to more junior staff.
- Prior experience in pensions administration of Defined Benefit (DB) schemes, including leavers, final salary, retirements, deaths, transfers in, and transfers out.
- Public Sector pension schemes would be highly desirable.
- Familiarity with current pensions legislation and framework.
- IT proficiency, particularly Microsoft Word, Excel & Outlook.
- Maths and English GCSE grade 4/C or equivalent.
- A self-motivated and enthusiastic approach to work, particularly taking responsibility for personal and technical continuous professional development.
- Able to see projects/tasks through to completion within given timescales.
- Competitive salary.
- Participation in annual discretionary Bonus Scheme.
- 25 days holiday plus flexibility to buy or sell holiday.
- Flexible Bank holidays.
- Pension scheme, matching contribution structure.
- Healthcare cash plan.
- Flexible Benefits Scheme to support you in and out of work.
- Life Assurance cover, four times basic salary.
- Employee Assistance Programme for you and your household.
- Access to a digital GP service.
- Paid volunteering day when participating in Company organised events.
- Right to Work confirmation.
- DBS Disclosure check.
- Employment or educational references covering five years.
- Satisfactory credit check.
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Db Pension Administrators
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Db Pension Administrators - Middlesbrough - ENGINEERINGUK
Description
Senior Pensions Administrator
We are seeking an experienced Senior Pensions Administrator to join our Middlesbrough office with hybrid working.
The Role
Your Profile
Essential Criteria
What We Offer
Requirements
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Db Pension Administrators
XPS Pensions- Middlesbrough
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Db Pension Administrators
Xafinity Consulting Ltd- Middlesbrough
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Administrator - Financial Services/pensions
ENGINEERINGUK- Middlesbrough
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Administrator - Financial Services/pensions
Xafinity Consulting Ltd- Middlesbrough
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Administrator - Financial Services/pensions
Railpen- Darlington
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Hybrid - Senior Pensions Administrator/Analyst
Triumph Consultants Ltd- Northallerton
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Engineering Administrator
Full time E3 Recruitment- Middlesbrough
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Consulting Project Senior Consultant
Xafinity Consulting Ltd- Middlesbrough
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Consulting Project Senior Consultant
ENGINEERINGUK- Middlesbrough
-
Consulting Project Senior Consultant
XPS Pensions- Middlesbrough
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Senior HR Administrator
CRP Group Global Ltd- Middlesbrough
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Am Office Assistant
AGM Construction Recruitment- Middlesbrough
-
Admin and Clerical Apprentice
E3recruitment- Middlesbrough
-
Contract Support Administrator
Full time Randstad Construction and Property- Middlesbrough
-
Engineering Administrator
E3 Recruitment- Middlesbrough
-
Senior HR Administrator
Full time CRP Group Global Ltd- Middlesbrough
-
Care Assistant
Komplex Group Ltd.- Middlesbrough
-
Contract Support Administrator
Full time Randstad Construction and Property- Middlesbrough
-
Contact Centre Agent
ENGINEERINGUK- Middlesbrough
-
Relief Support Worker
Creative Support Ltd- Middlesbrough