Porter - Part Time - Cambridge, United Kingdom - St Edmund's College
Description
Porter
Salary:
£12,765pa (£11.63 per hour)
Location:
Cambridge, St Edmunds College
Contract type:
Permanent, Part time, 22 hours (Afternoon shift*)
Are you a problem solver who has great customer service skills? If so, St Edmunds College is looking for a Porter to join its friendly but busy team.
The Porters Lodge is a key service to the College, providing a contact point for students, Fellows, staff, visitors and guests, helping to facilitate all their individual needs.
The Porters' Lodge have responsibility for the day to day operation of the front desk, security and general operation of the College.
Job responsibilities
- Greeting visitors acting as the first point of contact both virtually and face to face.
- Providing a welcoming checking in service for students, guests and staff as appropriate whilst ensuring access control.
- Being the first point of contact, dealing with emergencies (security, fire and first aid).
- Ensuring all accommodation systems are up to date.
- Contacting facilities support out of hours.
- Checking vehicle parking rights, issuing notice, and reporting accordingly.
- Carrying out security patrols and having an oversight of the security cameras.
- Be aware of individuals on site and challenging unknown persons.
- Recording delivery and sorting/ franking of parcels and post.
- Recording of cash receipts from students, staff and visitors and actioning appropriately. Storing cash and financial details appropriately.
- Topup meal cards.
- To make room bookings
- Proactively support all the colleges events as required.
- Assisting in all procedures/events for the start of term/end of terms
What we need
- Experience in Customer Service, reception or Conference/Hotel environments.
- Experience of using Microsoft Word, Excel and IT systems.
- Experience in a college or security/ site safety environment is
desirable.
If you feel that you fit most but not all of the above criteria, we would still love to hear from you.
As well as a great salary and friendly team you will also receive:
- Working daily allowance for food and drinks
- Free car parking (where available)
- 25 days holiday plus bank holidays (increasing with length of service)
- Generous pension contributions
- Discounts at restaurants, shops & more
- Outdoor gym
- Death in service
- Access to LinkedIn Learning & Business Disability Forum
Job Types:
Part-time, Permanent
Part-time hours: 22 per week
Salary:
From £12,765.00 per year
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Free parking
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location:
One location
Application deadline: 05/02/2023
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