Customer Service Representative - Manchester, United Kingdom - Cemen Tech Inc

Cemen Tech Inc

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PURPOSE OF POSITION:

Assist part sales, customer accounts, warehouse inventory and shipping to increase parts revenue and deliver a better customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

More specifically, the person will:

Support customer accounts to ensure they receive requested information quickly.
Develop a relationship over the phone with customer accounts at multiple levels.
Work to develop a proactive sales approach to improve our customer's ability to have the parts

when they need them including placing outbound calls to customer accounts.

Help manage returned materials and tracking parts warranty claims to help minimize company expense.
Receive and fill telephone orders for parts.

Pick

Pack
Ship duties to ensure the timely shipments of parts to the customer.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION - EXPERIENCE - COMPUTER SKILLS:

Secondary School
Prior experience working in parts sales, warehouse duties and Customer Service is required
Previous experience around machinery or automotive is a plus Excel, Word, Outlook
Forklift operator license

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Schedule: