Box Office Assistant - London, United Kingdom - AEG

AEG

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for people to join our Box Office team at Eventim Apollo, Hammersmith, and act as the first point of contact for our customers and offer a high level of customer service.

You will assist with opening the box office on a show day; selling tickets on the door and issuing collections to customers.

You will also assist with the guest list; deal with customers and any queries they may have in a timely, efficient and friendly manner.

We are looking for people that want to Wow our customers. You'll be proactive, positive, and approachable people.

With previous box office experience, you must have a genuine desire and ability to work with the public in a front line, customer focused setting; and thrive in a very busy environment, maintaining patience and empathy when working under pressure.

You will be an excellent communicator, confident in engaging and working with all kinds of people, both internal and external; and be proactive, positive and flexible in terms of working patterns and work.

We are looking for a positive team player who is organised, committed in their approach to work.

You must be able to multi-task and prioritise your work and be able to cover the large number of events we stage each year.

Where:

You'll be based at the venue which is at 45 Queen Caroline Street, Hammersmith, W6 9QH, a short walk from Hammersmith Tube station.

The work in includes evenings and weekends.

So why apply?
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always

Our benefits can be found here
:AEG Benefits

Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce.

We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit.

Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require reasonable adjustments in any recruitment process with us, please make us aware.