Case Support Co-ordinator - Bournemouth, United Kingdom - Dorset Councils

Dorset Councils

Verified Company

Bournemouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Organisation

Dorset Council
Location
Bournemouth, Dorchester, United Kingdom, Dorset, United Kingdom, Home based, Poole
Reference

Occupational group
Business, Policy & Administration
Salary details

- £23,500 to £23,89

Job term
Full Time
Appointment type
Permanent
Contact
Kathryn Goodall
Contact

telephone

Closing Date
14 December :00 PM

Case Support Co-ordinator:

Salary £23,500 to £23,893**:

Hybrid with working from home and various locations, Dorset

We a have variety of positions available on a hybrid approach with office base and some working from home hours across our Home First team (based at Dorchester and Poole).

An exciting opportunity has arisen to join a small Business Support Team within Adult Social Care, supporting the busy One Team / Hospital Discharge Support Service.

As part of a small friendly and collaborative team you will have the opportunity to develop and progress within the role through our learning and development offer.

This role will entail home working as well as working in an office environment.

What you will be doing

The purpose of the Case Support Co-Ordinator role is to provide a varied range of administrative support which may include data entry, and monitoring.

You will be expected to assist with diary management to arrange and attend meetings as required to take notes or develop learning in this area.

As part of our small friendly team, you will be working alongside and have the support of colleagues, the role is varied and interesting.

You will be providing system support for both Managers and Social Workers, liaising with colleagues to resolve queries and provide signposting to callers.

About you

You will need to be conscientious, selfmotivated, with a flexible cando attitude and committed to our excellent customer service standards.
An ability to work under pressure is essential as well as the ability to problem solve and gather information efficiently.
A good working knowledge and use of a variety of IT software would be advantageous.
You must have excellent verbal and written communication skills and be confident in liaising with a wide variety of people.
You will need to work well within a team and be able to prioritise incoming work effectively.

The experience, knowledge and skills required for this role are specified in the attached Job Description. However, the Job Description is a generic one therefore please note that certain tasks may not be required.

Contact details:

If you would like an informal discussion regarding the post please contact Kathryn Goodall on

Additional Information
This post requires some travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

Dorset Council:

A great place to work:
We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:
- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:
- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.