Helpdesk Manager - Glasgow

OCS UK & Ireland es una empresa líder en gestión de servicios con más de 50.000 colegas y una facturación superior a £2 mil millones. · ...

The role of Helpdesk Manager involves managing and supporting colleagues on the helpdesk to achieve set daily targets and proactively monitoring KPI and SLA performance within the team. · The ideal candidate will have experience in helpdesk management in a fast-paced facilities m ...

About The Company: · OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. · Our mission is ...

The Helpdesk Manager will require collaborative working within UKSV and across the vetting enterprise. They will be responsible for assisting customers with their queries over different channels. · ...

About The Company: · OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. · Our mission is ...

We are looking for a dynamic Helpdesk Manager to lead our Facilities Management Helpdesk and ensure our venues run smoothly, safely, and efficiently for thousands of customers every day. · Lead, manage and support the Helpdesk Officer. · Oversee ticket resolution and develop supp ...

As a Help Desk Manager at OCS UK & Ireland, you will be responsible for managing and supporting colleagues on the help desk to achieve set daily targets. You will also monitor KPI and SLA performance within the team and identify areas of focus to account and senior support manage ...

· point of contact and the voice for UKSV - you will be responsible for assisting our customers and applicants with a range of vetting queries (c.20 · enquiry lines) over a variety of different channels and be our first point of contact for any customer complex queries. You w ...

Provide high quality administrative support to the Managing Director and Senior Leadership Team. Manage information flow, diary coordination and administration of holiday management system. · Maintenance accurate records and operating structures. · Support with compilation of boa ...

Join us and you'll join the UK's largest family-owned construction, infrastructure and support services businesses. And as a Facilities Support Centre Helpdesk-Planning Manager, you'll be part of a team that's doing incredible things – for ourselves, for the partners we work with ...

We are seeking an experienced individual who has extensive knowledge in customer service to provide a warm and friendly welcome at the Front of House Reception. · Provide a professional first impression to all clients, guests and visitors. · Anticipate and action client requireme ...

We are looking for a Digital Customer Support Apprentice to join our team. As an apprentice, you will work within the helpdesk function and provide coordination support for facilities management services on the FedEx UK account. · ...

Provide IT support on day-to-day matters including PC software installation hardware AV support general fault finding user account administration. · Work closely with Faculty staff to ensure proper IT equipment use in teaching research activity. · ...

We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome at the Front of House Reception, · Provide a professional first impression to all clients, guests and visitors. · ...

Job summary:The Facilities Assistant supports the Property & Maintenance Manager in delivering an efficient, safe and well-maintained workplace across the Support Centre and wider business. · ...

As a Digital Customer Support Apprentice, you will be working within the helpdesk function. · ...

We are seeking an experienced individual who has extensive knowledge in customer service to provide a warm and friendly welcome at the Front of House Reception. · Key Responsibilities:Provide a professional first impression to all clients, guests and visitors. · ...

This is a fantastic opportunity to join a UK-leading Facilities Management provider as a key member of their busy service desk team. · Schedule and plan planned maintenance works. · Liaise with subcontractors to arrange PPMs. · Communicate with customers to confirm visits and acc ...

Venesky-Brown's client is looking to recruit a Systems Analyst for an initial 3 month contract. Responsibilities include providing technical support and managing IT equipment. · ...

Troubleshoot technical issues reported to Service Desk using available Knowledge Articles and ensure Service Requests and Incidents are managed in accordance with Service Level Targets. · Assist with maintenance and contribution of articles to the Service Desk Knowledge Base. · K ...