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- Manage and streamline daily operations to ensure efficiency across the business.
- Answer and resolve customer service emails in a timely, professional manner.
- Problem solve logistical issues around stock, shipping, and fulfilment.
- Supervise and motivate a small team, creating a productive work environment.
- Liaise directly with the business owners to implement strategies and updates.
- Support with pick-and-pack operations, stock handling, and general warehouse duties when needed.
- Ability to commute daily to our Kings Langley office (own car required).
- Proven problem-solving skills with a practical, can-do attitude.
- Genuine interest in retail, streetwear, and fashion culture.
- Customer service experience (email or direct contact).
- Experience working with clothing, retail stock, or fulfilment.
- Previous experience managing a small team.
- Familiarity with warehouse/operations processes.
- Competitive pay.
- Opportunity to play a key role in a growing streetwear brand.
- Dynamic work environment where no two days are the same.
- Staff discounts and involvement in streetwear drops/releases.
- Casual dress
- Company events
- Employee discount
- Sick pay
- Are you able to commute to Kings Langley Mon - Fri?
- United Kingdom (required)
General Manager - Kings Langley WD - Kicks Force Ltd

2 months ago
Description
General Manager
Location: Kings Langley, Hertfordshire
Salary: £25,000 – £30,000 (depending on experience)
Hours: Full-time, on-site
Job Summary
We are looking for a hands-on General Manager to oversee the day-to-day operations of our streetwear resale business. The ideal candidate is organised, proactive, and comfortable working in a fast-moving retail environment. This role requires a balance of operational management, problem solving, and team leadership, as well as a genuine interest in streetwear and fashion.
Duties & Responsibilities
Requirements (Essential)
Desirable Skills
What We Offer
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
Application question(s):
Work authorisation:
Work Location: In person
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Senior Recruitment Resourcer
Only for registered members Kings Langley WD