- Process new orders
- Provide customers with account balance information and resolve balance disputes
- Support the setup and testing of all new products launched
- Monitor digital order failures and action respond with appropriate action
- Proactive in resolving customer issues 'first time most of the time'
- Problem solves and in doing so raise areas of concern with your line manager
- Able to work in a fast-paced environment
- Excellent attention to detail
- Proactive
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Operations Administrator - Newcastle upon Tyne - Love2shop
Description
MBL is a market-leading platform gift card technology and services provider, working with some of the largest retailers in the UK. We are a Love2shop company and part of the Paypoint Group.
At MBL Solutions we don't just provide market-leading technology solutions, we take time to learn about our clients and their customers.
We work collaboratively to make sure our solutions are not only what you need but also what your customers need.
MBL are looking for an Operations Administrator to work in a small fast paced team supporting customers with orders. You will report into the Operations Manager who will give full training, but it would be great if you have already worked in a customer service or administrative type role.
Main Responsibilities
Person Specification
This is a fixed term contract from Feb March 2027
Location: Wallsend NE28 9NX
We do a DBS, credit and right to work check on all successful candidates.
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Operations Administrator
Only for registered members Newcastle upon Tyne
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Operations Administrator
Only for registered members Newcastle upon Tyne
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Operations Administrator
Only for registered members Newcastle Upon Tyne, England
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Operations Administrator
Only for registered members Newcastle upon Tyne
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IT Operations Administrator
Only for registered members Gateshead
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IT Operations Administrator
Only for registered members Gateshead, England
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Payroll Operations Administrator
Only for registered members Newcastle upon Tyne
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Payroll Operations Administrator
Only for registered members Newcastle
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Operations Manager Pensions Administration
Only for registered members Newcastle upon Tyne
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Operations Administrator
Full time Only for registered members Blyth
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Operations Administrator
Only for registered members Spennymoor
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Operations Administrator
Only for registered members Spennymoor
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Operations Administrator
Only for registered members Spennymoor
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Operations Administrator
Full time Only for registered members Spennymoor
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Operations Administrator
Full time Only for registered members Spennymoor
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Operations Administrator
Only for registered members Spennymoor, England
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Operations Administrator
Only for registered members Spennymoor
-
Administrator/Warehouse Operative
Only for registered members Houghton le Spring DH BG
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Project & Operations Support Administrator
Only for registered members Stockton-on-Tees
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Project & Operations Support Administrator
Only for registered members Stockton-on-Tees
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Project & Operations Support Administrator
Only for registered members Stockton-on-Tees TS