Team Leader - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

To provide direct line management support and supervision of the secretarial and administration teams in the appointed areas, ensuring strict compliance with Trust policies and procedures.


To monitor and ensure that the management of patients is efficient and effective, considering the individual needs of the patient and the requirements of the service.

To ensure that patients are treated with courtesy, dignity and respect.

To support the Practice Manager to undertake change management.

  • To provide line management support and supervision for the secretarial and administration teams in the designated areas
  • To input and verify on HealthRoster staff absence and overtime for the secretarial and administration teams
  • To monitor stages of the Patient Tracking List (PTL) for exceptions and data quality where found any patient who is at risk of breaching 18RTT/Cancer pathways are to be proactively managed and if required escalate to the Practice Manager
The Respiratory Department at Torbay Hospital is based within the Heart and Lung Unit.

We work as a close multi-disciplinary team which includes consultants, specialist registrars, specialist nurses, therapists and administrative staff.

We carry out assessment, investigations and treatment of patients with respiratory disease.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

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