Receptionist - Great Yarmouth, United Kingdom - The Park Surgery

The Park Surgery
The Park Surgery
Verified Company
Great Yarmouth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
full time - 37 hours a week.

Primary Responsibilities

The following are the core responsibilities of the receptionist.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Management of repeat prescriptions, ensuring they are processed accurately and efficiently

g. Management of surgery rota templates.

h. Read code data on Systmone

i. Photocopy documentation as required

j. Data entry of new and temporary registrations and relevant patient information as required

k. Input data into the patients healthcare records as necessary

l. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

m. Manage all queries as necessary in an efficient manner

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

p. Monitor and maintain the reception area and notice boards

q. Support all clinical staff with general tasks as requested

Secondary Responsibilities

In addition to the primary responsibilities, the medical receptionist may be requested to:
a. Partake in an audit as directed by the audit lead

b. Support administrative staff, providing cover during staff absences

c. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

d. Complete opening and closing procedures in accordance with the duty rota

e. Ordering and monitoring of stationery supplies


Job Types:
Full-time, Permanent


Pay:
From £22,383.00 per year


Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 24/05/2024


Reference ID:
Park-REC-5-2024
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