Service Administrator - London, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
TS/MP/20-12/775

Job Title:
Service Administrator

Location:
Office Based - London -
_Applicants must have the right to work in the UK_

Salary:
Competitive

Contract:
Permanent**
Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 40 hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our corporate departments support our operational divisions and ensure we can provide an exceptional level of service to our clients.

With various career paths available, our office-based teams are essential to our award-winning service delivery.

Role Overview

We are currently recruiting for a Service Administrator to join our passionate and driven team based at our Office Based.

Key Responsibilities:

Provide a high level of customer service, delivering to service levels, goals & objectives
This includes providing support across the business, including daytoday facilities arrangements and operations essential to the running of the building
Provides support for accounting tasks e.g. internal cross charges, coding invoices, raising P.O. etc
Keeping stock of supplies and placing orders when necessary
Submitting timely reports and preparing presentations/proposals as assigned.
Assisting in setting up new client accounts, supporting the car fleet and ensuring all records are up to date
Producing security passes, both scheduled and ad hoc
Keeping the Services handbook and knowledge base up to date at all times
Helping to support internal and external events
Events and Hospitality order catering, book catering staff, security
Providing additional support where required for adhoc requests and meetings
Performs additional duties as and when required

Essential skills:

Solid communication skills, both written and verbal
Good interpersonal skills
Shows a desire to be challenged and to develop new skills
Intermediate / Advanced level in G Suite or Microsoft Office suite
A strong customer service approach with a demonstrated commitment to exceeding customer expectations
Multitasking and timemanagement skills, with the ability to prioritise tasks
Experience in similar administrative roles
Familiarity with office management procedures and basic accounting principles

**Benefits

Informal hybrid / flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Subsidised vending machines
Access to 'Wagestream' a financial wellbeing tool
After 2 years working with us, you'll get your birthday off work
Wide range of retail discounts
Regular social and charity events held in our offices
Get involved in charity events in the local community

**Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

**Career development and recognition

Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards

Key Responsibilities:

Raising jobs for service and remedial works on the internal service system.
Raising invoices on the internal system for service, remedial and callouts.
Scanning invoices and worksheets onto the internal system.
Communicating with customers and engineers to ensure deadlines are met for PPM and reactive calls.
Sending jobs to engineers through an internal system.
Raising purchase orders and purchase invoices on the internal system.

About You:

Experience in a similar role would be advantageous.
Strong Microsoft Office Skills and G suits
Strong communication and interpersonal skills.
Confident in liaising with stakeholders at all levels.
High level of professionalism, selfmotivation, and organisation.

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.