Customer Service Administrator - Shrewsbury, United Kingdom - Anderson Scott Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Administrator

Shrewsbury

£22k - £24k
An opportunity has arisen with a well-established Shrewsbury organisation for an experienced Customer Service Administrator. The company are a market leader in their field, they are privately owned. This is an exciting role for someone who has worked ina similar role.


Essential Experience

  • Previous experience within a similar role
  • Ability to work within a fast moving environment to strict deadlines
  • Excellent IT skills ideally with a knowledge Microsoft Office
  • Professional telephone manner and enjoy building lasting business relationship
  • Ability to work to targets and KPI's

Key duties

  • Supporting external Sales staff
  • Responding to customer enquiries
  • Assisting with the sales plan
  • Raise quotations and process sales orders
  • Complete forms and reports in Excel
  • Answer incoming calls
  • Advise customers on product suitability
  • Liaise with other departments such as, purchasing, accounts and marketing.

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