Trust Investigation Facilitator - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to join the corporate nursing team as a Trust Investigation Facilitator.

The post holder will lead Patient Safety Incident Investigations and other investigatory approaches, to help us learn from incidents and implement learning actions.

This is a trust-wide role.

To lead the continued development of an effective investigation approach that can be applied to SIs, Complaints and Claims that lead to service improvements.
To take commissions from members of the Trust Board and Deputy Chief Nurse to lead investigations into SIs, Complaints and Claims as required.
To assist in ensuring that that regulators, commissioners and HM Coroners, have information they expect about complaints and incidents, their management, investigation and followup.
To continue to develop and deliver training on the investigation process.
To work in collaboration with Trust safeguarding leads and partner organisations e.g. ICBs and Local Authorities as required to ensure that the Trust responds appropriately to the requirements of multiagency reviews such as SCRs and DHRs.
To assist with the implementation of NHSE's PSIRF and LFPSE
To work with directorates regarding which investigatory responses to deploy.
To lead our PSIIs.
To assist the Trust in having oversight of the investigatory responses deployed in the Trust, triangulating the learning, themes and improvement actions, and being able to report on this.
To have oversight of the Trust's improvement actions, and to be able to report on these actions.
To work closely with those affected by patient safety incidents.
To deliver training regarding investigatory responses.
To ensure that action plans are completed postlearning response.

South London and Maudsley NHS Foundation Trustprovide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol.

We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre.

There are very few organisations in the world that have such wide-ranging capabilities working with mental illness.

Our scope is unique because it is built on three major foundations:
care and treatment, science and research, and training.

The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services.

Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Incident Reporting

To implement the Incident and Investigations Policy both within the Department and across the Trust.
To assist in ensuring that the established system of incident reporting is maintained, monitored, and the positive organisational culture of reporting and escalation is sustained.
To liaise with Executive Directors and the Trust communications department on the content of Board briefings and press statements in relation to serious incidents.

Investigations

To develop, prepare and deliver training courses in Structured Investigations (mandatory training) to senior staff.
Lead and organise Structured Investigations into very Serious Incidents (SI), Complaints, and Claims
Ensure that complex SIs, or those involving other agencies have a strategy meeting chaired by a member of the Trust Board (or delegated nominee) supported by key personnel; to establish the scope of the investigation, overlaps of any concurrent investigations, terms of reference, roles and responsibilities, and investigation process.
Gather, analyse and examine all information / documents (medical records etc) in relation to a specific investigation.
Arrange meetings and interview (where appropriate) all those involved in an investigation in order to gather and corroborate information i.e. service users / families / carers / staff members etc.
Involve all stakeholders including patients, carers and families in the investigation process where possible.
To ensure that there is timely and reasonable liaison with police conducting criminal investigation and the Crown Prosecution Service where necessary.
Ensure that the quality of Level 2/3 structured investigation reports is consistently excellent, meets requirements of further mandatory and legal process and scrutiny, and are delivered within the statutory time frames as far as possible.
Ensure that the statutory Duty of Candour is met where possible. When required, to assist the Communications Team in drafting letters to those affected by SIs for the Trust's Executives.
Contribute to the implementation of NHSE's Patient Safety Incident Response Framework and Learning from Patient Safety