Technical Lead - Norwich, United Kingdom - Norfolk County Council

Norfolk County Council
Norfolk County Council
Verified Company
Norwich, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Permanent Contract | £47,320 to £51,304 per annum (Scale L) | 37 hours per week | Norwich

We have a great opportunity available for a Technical Lead to take responsibility for the technical management and development of our social care and education systems (Liquidlogic, ContrOCC & Synergy).

Norfolk County Council is the main local authority for Norfolk providing services county wide to Norfolk residents.

We take a lead in critical policy areas, and we work in partnership with local businesses, voluntary organisations and other local authorities to provide the people of Norfolk with excellent services.


This role sits within our Digital Services - Social Care & Education Systems team, who are responsible for the 24/7 operation and development of the business-critical systems our social care staff in Adult Social Services and Children's Services use to record their casework.

The team support social care finance systems, which we use to pay care providers over £300m annually and to bring £100m of income back to the local authority.

The remit also encompasses a range of portals that we provide so that Norfolk residents can interact with us about social care and schooling.


Norfolk County Council is a great place to work for talented and motivated individuals who are looking to make a difference.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. We are also committed to creating a collaborative and supportive work environment.

**Responsibilities

Provides technical leadership and operational management of social care and education systems team to achieve the required customer outcomes and performance standards.


  • Establishes relationships and represents Digital Services with customers and suppliers.
  • Ensures that the contracted technical solution(s) in place are monitored and delivered
  • Manages the technical programme of work for the delivery of work to all customers.
  • Commissions, plans and implements systems improvements and upgrades.
  • Acts as Social Care & Education Systems team technical lead for procurement of new line of business systems. Manages an Application Support & Development Team.
**Qualifications
Educated to degree/professional level in ICT or equivalent.

ITIL Foundation.

Are you a highly motivated individual with a positive attitude? If you are, we want to hear from you


We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.

Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

**Job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions
  • Tax efficient ways of getting extra pension and new bikes
**Closing date: 5 April 2024
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