- Diagnose and troubleshoot technical issues related to our EMR solution.
- Provide technical assistance to clients via phone, email, or chat.
- Escalate unresolved issues to internal teams (e.g. software development) as necessary.
- Develop and maintain knowledge of our EMR solution and its associated technologies.
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IT Help Desk Expert - Newcastle upon Tyne - beBee Careers

Job title: Customer Technical Support Engineer
Description
We are seeking a highly organised and detail-focused individual to join our team as a Technical Customer Support Engineer.
As a Technical Customer Support Engineer, you will be responsible for troubleshooting and resolving technical issues related to our EMR solution. This role requires excellent communication skills, both written and verbal, and the ability to provide step-by-step technical help to clients.
Key Responsibilities:
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Service Desk Engineer
Full time Cybit- Newcastle upon Tyne
-
Cloud Engineer
Cloud Decisions- Newcastle upon Tyne
-
Cloud Engineer
Cloud Decisions- Newcastle Upon Tyne
-
IT Field Engineer
Full time Focus Group- Newcastle upon Tyne
-
Service Desk Engineer
Cybit- newcastle upon tyne, england, United Kingdom
-
Employment Consultant Solicitor
JR United Kingdom- newcastle upon tyne, england, United Kingdom
-
3rd Line
Cybit- newcastle upon tyne, england, United Kingdom
-
Cloud Engineer
Cloud Decisions- Newcastle upon Tyne
-
Recruitment Consultant
Ruth Moran- newcastle upon tyne, england, United Kingdom
-
Employment Consultant Solicitor
Wiseman Consulting Limited- Newcastle upon Tyne
-
D365 BC Support Consultant
Shape IT Recruitment- Newcastle upon Tyne
-
Cloud Engineer
Cloud Decisions- newcastle-upon-tyne
-
Cloud Engineer
Cloud Decisions- Newcastle upon Tyne
-
D365 BC Support Consultant- UK Hybrid
Conspicuous- Newcastle upon Tyne
-
Beauty Therapist
Laser Clinics United Kingdom- newcastle upon tyne, england, United Kingdom
-
Claims Administrator, Healthcare
myGwork - LGBTQ+ Business Community- newcastle upon tyne, england, United Kingdom
-
Consultant Solicitor
Taylor Rose- Newcastle upon Tyne
-
Application Analyst
Ubisoft- newcastle upon tyne, england, United Kingdom
-
Senior Consultant
JR United Kingdom- newcastle upon tyne, england, United Kingdom
-
Branch Manager
Protocol Education- newcastle upon tyne, england, United Kingdom
-
IT Support
SmartedgeSolution- newcastle upon tyne, england, United Kingdom