Warranty Administrator - Exeter, United Kingdom - Marshall Motor Group

Marshall Motor Group
Marshall Motor Group
Verified Company
Exeter, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Warranty Administrator:

Job description


Role:
Warranty Administrator

Location:
Audi Exeter

Hours:
Full-time, Monday to Friday

Salary:
Up to £30,000, depending on experience

Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

Who we are


Marshall Motor Group is one of the UK's largest car dealer groups representing 23 of the world's most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers.

As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

The role


As a Warranty Administrator, you will be part of a Small and Friendly Aftersales team that work closely with our workshop and service advisor teams, overseeing processes related to warranty work and ensuring the correct steps are followed to complete warranty work correctly.


Who you are

  • You will have previous administration experience, ideally having worked with manufacturer warranties previously
  • Confident IT skills, ideally with Kerridge experience (full training is provided so not essential)
  • You will be process driven and be organised, able to manage your time and workload effectively
  • Able to build good working relationships in your wider team and enjoy talking to customers

What you'll do

  • Ensure the accurate and timely completion of all Warranty and department administration
  • Achieve all allocated objectives for the department and operate within the law at all times
  • Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales
  • Greet customers and visitors promptly, courteously, and professionally
  • Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to


Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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