Homeowner Legal Services Administrator - London, United Kingdom - The Guinness Partnership

The Guinness Partnership
The Guinness Partnership
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide.

Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.


Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work.

Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.


About the role

We have an exciting opportunity for a Homeowner Legal Services Administrator to join our Homeowner Services Team based in Brock Street in London on a full-time permanent basis.

You'll provide a highly proactive and customer-focused range of legal services, responding to requests from our Tenants and homeowners.

Our working style is hybrid, blending 2 days in the office and 3 days working from home. Specific days to be agreed during the on-boarding process.


What we're looking for

We're a customer-focused organisation so we know that how we do things is just as important as what we do.

You'll not only be an experienced legal services administrator, but you'll also have great customer service skills and a willingness to go the extra mile.


You'll also be able to demonstrate:

Essential:


  • Customer service experience.
  • Good attention to detail
  • Ability to plan and manage own workload effectively, set personal priorities, and work methodically using own initiative
  • Experience of working to deadlines and targets
  • Technically proficient in the use of databases
  • Good oral and written communications
  • Good knowledge of Microsoft Office with experience of planning and delivery of largescale mail outs
  • Commitment to continuous professional development
  • Demonstrates the Guinness Behaviours

Essential Qualifications:


  • Level 2 qualification in Maths & English (GCSE or equivalent)

Interviews will take place at our Brock Street office in London, from Tuesday 18th July 2023.

  • If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._

INDTGP
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