Enforcement Liaison Officer - Guildford, United Kingdom - Surrey County Council

Tom O´Connor

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Description
Job Introduction

Surrey County Council is committed to the development of its workforce and as such this role is only available to applicants who already work for Surrey County Council. We thank you for your interest in Surrey County Council and would encourage you to review our current vacancies which are available to all.

About Us
The Highways and Transport service is responsible for ensuring the effective management, maintenance and improvement of the highway network.

Parking enforcement is critical to road safety, keeping traffic moving and the operation of the local economy by maintaining access to local businesses and services.


About the role


As a
Parking Liaison Officer, you will be responding to reported parking enforcement issues and understand how these can impact residents, businesses and road users.

You will take a pro-active and flexible approach, working collaboratively with others to find practical solutions to problems.


Working in the Parking Enforcement Team and liaising with our Parking Enforcement Contractor you will carry out a range of duties including dealing with enquiries and the general administration of parking enforcement on the Surrey Road Network.

You will work closely with teams across the council to ensure we offer an efficient and joined up service.

The role does not specifically involve dealing with Penalty Charge Notice processing, although experience in this area would be beneficial.


About You

  • The ability of being well organised
  • Flexibility to work as part of a team whilst being proactive and using your initiative
  • A strong customer focus and an ability to work under pressure to tight deadlines
  • Experience of working within a busy environment


Your contracted work base will be the Merrow Depot Complex but there will be the
opportunity to work from one of the more local offices as well as remotely to aid with your efficiency in this role.


At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
The job advert closes at 23:59 on 17/03/2023.


Contact Details

Benefits
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

For more information about the wide variety of benefits you can take advantage of please visit
MyBenefits for Surrey County Council staff.

**Our Commitment

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